My issue was not with that store but U-Haul overall. U-Haul changed my original pickup spot to a spot 10 mi from where I wanted to be. When I arrived there the office reeked of marijuana. They didn't have my truck but told me I could come back the next day and get it. I explained movers were waiting for me and they sent me to the third U-Haul shop. They were helpful but by then U-Haul had so tarnished their reputation that I seriously doubt I will use them again.Matt D.
Moving Truck Rental in Fort Lauderdale, FL at USA Self Storage
(U-Haul Neighborhood Dealer)
Fort Lauderdale, FL 33315
(SW 1st Ave & Davie Blvd)
Services at this Location:
- Mon-Sat: 9 am - 5:30 pm
- Sun: 9 am - 2 pm
Special Operating Hours
- 7/4/2021: Closed
- 11/25/2021: Closed
- 12/24/2021: 9:00 am - 12:00 pm
- 12/25/2021: Closed
One-Way and In-Town Local Rentals in Fort Lauderdale, FL 33315
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Bugs swarmed my wife while sitting in the cabin.MORGAN K.
Being able to park my car there overnight so I wouldn't need to get an Uber Have a second set of keys available in case the first set was locked in or misplaced Having the ordered equipment availableDENNIS G.
Nothing, keep everything the way it is and i'll be your customer for life. Thank YouDANIEL H.
The lovely ladies at the front desk went above and beyond to facilitate me request and we're very cordial. Best service ever.Virgil S.
Mandy at the desk is an amazing employee. She is extremely personable while maintaining professionalism, she made the entire rental experience enjoyable!Oluwaseye T.
Nothing that I can think of. I'm totally satisified.DANIEL H.
Overall it was a great contactless experience!! No complaints!!Kimberly K.
I arrived 15mins before my pick up and when the store opened then did the previous renter only drop off the keys to my van. That meant that the agent had to still clean the vehicle before i could use it. I left the facility at 9:20. They did also not have a appliance dolly like i had booked. This meant i needed to go past Wilton Manors to collect one. I arrived at Wilton Manors at 09:45. 45 mins into my pick up and i was not at my home yet. Worst experience ever. I then also called Anna from Pompano and she was not helpful at all. She is supposedly the person to speak to and the customer representative. She had the worst customer care attitude. I would expect a major reduction to my bill as this was not acceptable by any standards. Mandy at USA storage was great and also Harry at Wilton Manors for the appliance dolly.BRETT F.
The inside cabin had trash on the floor stuffed under the seats when we got in. Not a huge deal but due to the current state of affairs of the world, it shows these trucks probably aren't cleaned and sanitized like they should be. Pick up was a breeze and so was drop off. I also had to extend my rental due to a moving mishap and they were accommodating!Ashley D.
I am extremely disappointed with this visit to U-Haul especially since I had used this location previously without issues. It took me over an hour to have access to the truck despite preparing everything with the mobile app. I returned the truck within 8 hours and drove a total of 11 miles and returned in the same condition I picked it up. It had several boxes and a moving blanket in it. To my surprise I was charged for fuel after filling the truck to the same capacity and a cleaning charge of 80.00. Needless to say I would not use U-Haul again or this location for any services. It cost me double of what was in the contract. I have been using U-Haul for 35 years so it is very disappointing. Sincerely JeffJEFFREY A.
Every time I use this location for truck rental it is a stellar experience. Very friendly and knowledgeable staff make it easy and painless.Charles W.
Rosie and Mandy are great ... Very detailedRossana C.
Mandy was very helpful. I really appreciate her efforts.Michael W.
Replace the managerJohn B.
My experience with the office I rent from has been so consistently pleasing from the moment I walk in the door until I hand in the keys all i can say is please keep it just the way it is. Thanks to everyone.DANIEL H.
The entire experience sucked until I walked into their facility and talked to their in store rep who made it right in an instant. The internet interface was ridiculous. I entered my license THREE times. Failed experience!!!!!Joseph G.
This is the second time using this location, and the ladies at the desk were as helpful as could be. We actually went out of our way this time to make sure to use them again!ANTHONY O.
They didn't verify the gas when I was there and charge me more than U$10.00 (3 gallons) on my bill. Nobody answered my calls to complain about it. The truck was dirty inside.Leandro W.
Apparently there was a smoker in the pick up truck prior to me. The truck was clean however smelled so bad from smoke. I was told before hand that it would smell.Rhoda S.
Please ask the customer if they want the insurance added Before you complete the transaction. The insurance was just added to my bill. I was not asked. But after I asked that it be removed they did with no questions. Mandy & Rosie were great!!!Russell D.
the front desk service was surprisingly helpful, went above and beyond.Aaron H.
Van was new and it was great.Barbara C.
Great equipment and A-1 customer service.Michael M.
Maintain a larger selection of vehicles.DANIEL H.