Just keep doing what you do. excellent service very pleased, will use again.Joseph R.
Moving Truck Rental in Gainesville, FL at South West Self Storage Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Gainesville, FL 32608
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Staff at this location were very helpful. The truck heavily smelled of cigarette smoke. Renters should not be able to smoke in a rental truck.Sarah N.
The equipment was clean, however, there was a steer axle issue. The steering had a thump when the wheel was turned right.WILLIAM M.
The drop off spot in the parking lot was small and a bit difficult to pull the 15' truck into. However, the facility is clean and inviting, the personnel was nice and helpful, and the location is convenient.Mario P.
No commentShane M.
Better Customer and product knowledgeDavid B.
For in town moves I would suggest considering increasing the mileage allowance. In our case we could only use a 20 ft. Truc and it required several trips with each one way being 15 miles.CLIFFORD C.
Joel, the storage lot manager took my truck even though he didn't have room. The alternate location way far! You need to manage your drop off location that best serve the customer! NOT YOU!Noel C.
The guy helping us got us in and out pretty quickly.Chance T.
The parking lot was extremely small making it difficult to navigate when more than one person at a time was there. The young man was very nice and helpful.Arthur T.
I don't have so much of a beef with the site as I do with your website. After this episode trying to get my rental via web, I think I will be using Penske from now on.Matthew P.
The U-Haul had tons of roaches in it. No discount was offered, and neither was a different truck. Unacceptable.Brandon M.
More customers' parking spotKelly C.
make sure the app is working so we could pick the truck up without help from location. location was greatWOODROW L.
As a business they were operating well above my expectations.CARL W.
GreAt people to deal withCharlene M.
The cab of the truck hadn't been wiped down since the last customer, and I know normally you guys don't do that but in today's pandemic, maybe it's a nice idea. The rental process took too long- the man said the iPad was broken and tried using his phone when I repeatedly said a woman at a diff location had used her computer. He ended up using the computer. I had also called earlier that day to reserve a truck and no one called me back. When I arrived at the store, he was sitting in the back - not returning calls. I'm glad I went by instead of waiting any longer. I don't think my call was going to be returned that day. I said the truck was well maintained and clean because the rear was spotless- but the cab was not.Depriest J.
I had nothing but trouble getting a rental this time. Worst experience EVER.Patricia R.
Had issues with getting lock key to show in order to get keyDanita F.
The people at the store or the storage units were great even though they were not allowed to come within 6 feet they stayed far enough away and yet still helped because the online service and the phone calls service is terrible completely and utterly terrible, incompetent idiots answering the phone and a stupid incompetent website please fix it.it's a joke.!Charles H.
The office has to close up when they leave. I had to wait outside until I was served. I understand the reason since they don't have many staff working and they need to lock up while they tend to other customers outside.Joseph H.
Ensure that the trucks are well deodorized.Rita P.
Staff was very helpful and friendly. They made moving the stored items easier!Stephen M.
Front of truck smell like smoke but over all everything was greatAdriane T.