The guy Tommy was rude and did want to honor the reservation pricing. He also made my code on the lock the word â€œPestâ€.David Y.
Moving Truck Rental in Gainesville, FL at Personal Mini Storage GNV 441
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Gainesville, FL 32653
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Very HelpfulJohn S.
Easy and fast, I spent exactly 7min for all done.ANSELMO D.
I went to pick up my truck personal mini storage. I ordered a 26ft truck they gave me a 20ft truck. They were unhelpful. They told me to drive the truck to a mini mart u-haul dealer just down the street from them at 4105 NW 13th St Gainesville. He told me to take it back to the first one, I said no. I want a 26ft that I ordered. The guy was very nice but the truck was so gross that the moving helpers were shocked. It was full of rodent poop, the ramp had rodent poop ground in to it. It stunk and had a nest under the ramp that all fell out in a huge pile when they opened the ramp. I had poop all on my furniture. I wish I could show the photos I took.sharon F.
Don't allow an online reservation for one location and then change the location on me the next day. I had to drive completely out of my way to get to this uhaul location and to drop it off. I ended up having to pay for more mileage than I would have if the location I was forced to go to wasn't in the middle of nowhere.Alyssa A.
qive me part of my money backDEVIN M.
Thank for great customer serviceariona P.
Employees are friendly, well informed about your product base, and efficient. This location is an asset to the U-Haul brand.ALICE W.
Tiffany and Tracy made my strenuous move less hectic. Excellent customer service. Highly recommendedBriana B.
No improvement necessaryRichard D.
The staff was very friendly and professional.William P.
The staff was exceptionally friendly and had the excellent customer service that so many businesses lack these days. I used to use another uHaul business in town but fate brought us here. Will use them whenever needed. Highly recommend.Helen L.
Most of the agents I had on the phone were not at all helpful and didn't care about their job... the agent at Vestavia hills named Jeremy was SO RUDE!Loren W.
Too much to list. Horrible experience. Would not use this location ever again and would avoid uhaul as well.Paul C.
Better professionalismNYRON J.
I returned the vehicle at a full tank, but was told the gas meter would be over the full tank line if it were actually full. I refused to go drive again to go fill it again and as a result they marked it at 7/8th full and charged me $8.50 for gas. I was exhausted from moving and feel I was taken advantage of. I won't be renting from this location ever again.Victor P.
Service, friendliness and attention to detail were superb! This will be my go-to location for U-Haul needs in the future.Larry J.
I was told by one manager when I need to return the truck during the Memorial Day holiday weekend, and I only needed to rent for one day. At pick up, the other manager said I had to rent for two days. I was then charged for two days even though I brought the truck back within 24 hrs. I contacted the first manager and she gladly corrected the bill to a 24 hr rental. The right hand does not know what the left hand is doing.Peter B.
Maralyn is a professional and is also fun to work with at all times.Shawn G.