make sure mention the payment has to be resubmitted day of pickup when you reserve onlinePatrick C.
Moving Truck Rental in Gowanda, NY at Gowanda Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Gowanda, NY 14070
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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No problems, great to do business with.RANDALLLYNN L.
When I dropped the truck off, I knew I was .3 tenths of a mile over on the contracted 303 miles, I returned the truck with a greater amount of fuel than when I picked it up. I was amazed to see that I had been charged .12 cents plus tax for a total charge of .13 cents, I understand rules are rules and contracts are binding, I however found this to be a BIT PETTY on U- Hauls part. I have nothing but praise for the owner of the location and have no problems with him, just not happy with U-Haul!!Randall L.
I paid the additional $7 for the dolly and there was no dolly in the truck.Marissa D.
Very abandoned looking. As a women, I wouldn't feel safe there, alone.Dana L.
The person helping me was great made things easy and painless but the building is very confusing unsure if you need to go to front or back luckily the phone number on the window got me to the employee who saved the day.Kyle W.
The Gowanda, NY location had excellent service and was clean as well as inviting. However, the experience I had with truck and auto transport rental online was terrible! The equipment I reserved was not available at the time or date I originally reserved it for, although the system said it would be. I was notified by U-Haul ( by text ) THE DAY BEFORE MY MOVE that my equipment reservation would not be honored as promised. It took MANY phone calls to U-Haul until I finally got to a person who straightened it out and was able to find a truck for me at the Gowanda location. But the truck available there was smaller than the one I reserved, and the auto trailer would be available only at a different U-Haul location 30 miles away. Fortunately, someone cancelled a reservation at the Gowanda facility right before I arrived there and I was able to rent the larger truck I originally had reserved. Since I had hired a separate moving company to load the truck for me, this incident caused much stress and many potential problems. I will most likely not use U-Haul in the future as a result. Several employees I spoke with were unsympathetic at best and surly at worst. Very disappointing.Gail S.
The trailer leaks little . Need to be seal .Brad F.
Uhaul itself leaves a lot to be desired. The Gowanda location is the most convenient as it is in a rural area; however, Uhaul never gets the reservations right and doesn't even bother to inform that the pickup location was changed. I doubt I'll be using Uhaul again. If I'm expected to drive to an alternate location, I might as well use a different service in that location. If it wasn't for the owner of the Gowanda location going out of his way to help me, I would have been out of luck. I will never recommend Uhaul online reservations.Robin S.
Tried to upcharge for services I did not want. Over an hour wait due to employees inexerience. Credit card charged 3 times due to mistakes.David L.
Sorry for the delayed return it was due to the above issue.jena W.
The service was great at the location. But I was not satisfied that I live in buffalo by and they wanted me to go to Gowanda my to pick up the truck and Dunkirk by to pick up the trailer. The hours of operation on the date of pick up was 9am-noon. Thank goodness the gentleman at the Gowanda location brought the trailer to his location. I would not recommend uhaul at this time due to the set up for pick up. That was inconsiderate to schedule 2 places and so far outRenee G.
The owner was on site prior to his 9am opening and was so helpful to get us on our way. We appreciated his kindness and help.Brett H.
The truck was not swept out.Kimberly M.
Great customer service and communication. Will be returning to this location for all future moving and hauling needs.Aaron N.
will be calling customer serviceCHRIS B.
The only thing I didn't like was that they have a big cat litter box in the office & it stunk really bad. Otherwise the office was clean. The gentlemen that where there where very nice & professional.STACY R.
Our reservation wasn't available the day of the move so we were told to drive 40 miles outside of Buffalo just to pick up our moving truck. This location is an hour outside of Buffalo in a very remote area.JAMES F.
Web site availability for another (closer) location was incorrect. Had I not called to confirm hours and pick-up, I would have driven there for no reason.Scott M.
Have equipment available. Have respect for your customers. Have computer/ printers available for contracts.DIANNE R.
Thanks UHaul...JULIE D.
After I returned the truck and dropped the keys off Uhaul called me an d too d me I was supposed to take the truck somewhere else.JUSTIN J.
Unfortunately the day I dropped of the rental It was a Sunday & didn't have the pleasure to meet the personnel, which is ok although the man I spoke with on the phone to verify my drop off was very kind & helpful, so with that being said thank you for your hospitality.TONI K.
The kid behind the desk would not move out of his chair behind the counter except for a fire. He was not helpful and was insulting.DON H.
I did not pick up the truck, my parents did - I never saw this location.Kyle F.