The guy was very nice and made the whole thing easy I would go back again
Michael S
Gowanda Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gowanda, NY 14070
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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We dropped off the vehicle on a Sunday and store was closed. So we couldn't rate the cleanliness or personnel.. Tried to put N/A but wouldn't accept that answer.
DEBORAH WProvide appropriate internet connection. Provide a well lite parking area and key return Provide better instructions as to what to expect when having to pick up a truck at that specific location. Let customer know they HAVE TO download the app and make an account to rent a truck. Let the customer know they will be taking pictures and up loading them on the app. To allow EXTRA TIME to deal with all this with poor internet service… if you have people waiting for your arrival. Tell the customer in the email they receive, that they cannot not do all this on their phone until THEY ARE AT THE EXACT location due to GPS needed for transaction. I would have allowed extra time. This process took 50 minutes!!! I’m glad I had a male with me, it was a sketchy location and I was frustrated. Time is money. The drop off was a bit easier as I knew what to expect but I was alone and it was getting dark in this secluded and sketchy location. I won’t go back to this location nor will I recommend it to friends.
Molly KThe truck was a little rough around the edges. Windshield was bug spattered, interior wasn't nasty, but wasn't clean. This location was about twenty miles from a very convenient location to me where I had requested to pick up when I made my online reservation.
nial hEverything was great with the truck and service thank you !!!
Christine B