Worst U-Haul experience ever. Rented a 26' truck online from Woods in Sunrise Beach. Day before we picked up the truck, got an email confirming date and time but pick-up location was different. Showed up at the newclocation and was told they didn't open for an hour after our scheduled pick up. We were on a tight schedule and needed the truck at 0800! After numerous phone calls we were FINALLY able to get the truck. I've used U-Haul many times in the past and not had issues like this.
STEVEN G
Farmstead Sales and Co 2
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gravois Mills, MO 65037
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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BRADLEY AThe guy straight up lied to us. Said he'd take care of everything. I told him I would clean it if I had to but the condition it was in was the way I got it. I never used sticky notes which were in the cupholders, maybe SOME of the dirt was mine but I was the only person in the cab and the whole cab was dirty. Then he marks us down at an 1/8 tank when he confirmed on site it was 1/4. The guy is a liar with no integrity
TEGAN SIt is small inventory but had the unit I needed and was close to me. Huge pluses.
Michael SCan't rate it because no one was ever there
ANGELA D