The gas station employee had zero clue how to confirm our U-Haul with us and had to call his boss to help. Better to go to a real U-Haul location
Shemiah S
Belgium Llc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Green Bay, WI 54229
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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This site is a gas station with a large vacant former Arby's restaurant in the remainder of the building. From the street, it looked 'closed'. However, the one person/employee in the building was helpful in enabling me to drop of the van without any problem.
BENJAMIN EPeople there did not know how to do the uhaul tranaction in the system. They had to call the boss. It took well over forty minutes to get the keys. No receipt. Same thing when bringing it back.
Mary AThis location was not even open when I arrived. The employee had no idea I had rented a truck, and since the reservation was made over a week ago, I was told I would be able to pick it up, ready to go with the car hauler attached at 7 AM. I wasn’t able to leave with my rental until after 10:30. This wasted my time, and the 6 others waiting to help me move. This also pushed out cross country move to the next day, which ruined all my travel plans. Also, when I arrived in New Hampshire, they found out the pickup location gave me the wrong car hauler.
Sam MWe waited 40 minutes for someone to come and assist us. We were charged way over promised even tho Uhaul called to say they’d waive the additional upgrade fee. Will never use this location again.
TRENTON A