Good rental. No issues.Rocco P.
Moving Truck Rental in Hamilton, ON at Big Bonus
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Hamilton, ON L9C2Y7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 0.0 Average Customer Rating
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Everything was easy and clearjohn B.
Friendly helpful staff.Craig B.
Worker had us wait til customers clear so he could lock store and inspect truck. I understand, but it could have been a long wait. Overall, it "worked". He was honest and did the job, but not wildly great.John C.
Very friendly store owner.Gary R.
I'm sure the gas level was at the required amount but the guy kept on about it being below the line... He did admit it was close to the line after spending sometime in the truck. I would recommend having the gas level at pickup at the 1/2 line on the gauge instead of having gas levels between the lines. If you need to go below 1/2 use the 1/4 or install digital gauges... that way there will be no need to determine the levels if between lines.Barry P.
Lady was super nice and friendly - very easy to work withnikki R.
The service was excellent, both in and out. Having the flexibility to pick up on a National Holiday was very useful. The facility was clearly minimal in terms of what it could offer. But as a satellite location if was fine.LOUIS PHILIPPE L.
owners of the convenience store were very friendly and easy to deal with - pick up was quick and drop-off was simple. Thank you.Joel M.
Nothing. This was the easiest part of my move:)Diane M.
The woman accused us of scratching the roof on the uhaul when we didn't. We tried to explain that were not in any areas where this could occur however she kept cutting us off saving you paid for the insurance so it doesn't matter. Insurance aside she didn't care what we had to say and rushed to be done with us because she had other customers buying stuff. Total lack of professionalism.Matt L.
Would I recommend this location to my friend? NO... Reason why? Everything was good in this location(Pick up and drop off, faster processing), except the Lady's reaction/Response for I declined Damage waiver. From the time I declined DW untill I got into the truck she kept on repeating If something goes wrong, if you do accident, you have to pay you have to pay. All I heard was accident have to pay. She was making me nervous and SCARED. No one likes to hear the word accident accident accident when you rent a truck.Thomas G.
she was so niceKIRK M.
uhaul should not be associated with this convenience store location - the clerk sold lottery tickets, cigarettes etc while she tried to figure out how to finish the return of the truck- their computer would not connect to uhaul and I was questioned about whether I was dropping off at the correct location even though my paperwork clearly indicated this - after I had reversed truck in and waited at the counter the clerk then suggested the fuel was not at the proper level. The angle the truck was parked on was ignored as the reason. The clerk was a twit and should not be dealing with Uhaul customers. I was charged an additional $10 for fuel after I just put $30 in. The tank was at the proper level and the charge is BS.WILLIAM R.
Excellent Customer service....extremely nice to talk and deal with...ALEXIS C.
The location was not clearly marked with signage. The vehicle was parked in a small parking lot at the back of the building, and I had to back the vehicle out onto the road, which is difficult to do when not accustomed to driving a truck. The person doing the paperwork for the rental was very pleasant and courteous, and the vehicle was ready as promised.JEFF F.
Nice manager, well maintained truck, and many good things!! Exactly what I wanted!!SOPHIA L.
The representative was very pleasant and responded well to our requests. Thank you.HEATHER B.
A+ Service with a smile :) Staff was extremely friendly and helpful. Beyond accommodating. Definitely would recommend this location.MARIA M.
No comment. Very satisfiedJAYNE P.
Unfortunately, I cannot say much positive about the experience. Your location is unmarked, unfindable. You made a 'victim' out of the lady trying to handle my transaction as she tried to handle purchases and my paperwork at the same time. Your systems are poor. Her internet was bad... If I owned the place/operation, some number of people would be fired.... If you do not like this message, then that is too bad. Someone has to say it and tell it like it is. Should someone wish to talk about it, I invite you to call.... MPMICHAEL P.
It is local, but located in a busy convenience store.John G.
Excellent service, very friendly staff. Highly recommended :)JUAN C.
It is not very convenient to pick up from a corner store. I had to wait until all Customers were out of the store before she would serve me. I requested to pickup from an actual uhaul store also so I could return my unused boxes as well. I need to make an extra trip for this.DANNY D.
Very friendly. No waiting around.matthew J.