Provide assistance hooking up the trailer. No one came out to help. I could not lift it high enough to put it on the ball. I went and asked for help and was told someone would come and help. After waiting 30 minutes, no one came to help so I raised it with a jack and hooked it up.
Moving Truck Rental in Hattiesburg, MS at Sound Advice
Moving to or from Hattiesburg, MS 39402? Get FREE truck rental rate quotes at Sound Advice.
Get FREE moving truck, pickup truck and cargo van rental quotes at Sound Advice
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Hattiesburg, MS.
Cargo vans and pickup truck rentals in Hattiesburg, MS
U-Haul cargo van rentals and pickup trucks in Hattiesburg, MS are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Hattiesburg, MS 39402. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
My husband went to drop off the trailer. The guy was not friendly. He kept asking him if he was sure he was at the right place. He kept saying that they had been closed for 2 weeks. He finally find the reservation information and then told him to go park the trailer. When my husband went back to the office, the door was locked. He finally found the guy again and he asked for something indicating we had delivered the trailer as expected and on time. He just told him that something would be emailed to us. We have never had a bad experience with U-Haul before, but this experience may prevent us from using U-Haul ever again.
First of all, it was supposed to be a mobile pickup. I got to the location and my vehicle was still not assigned. They were wrapping up for the day. When the guy came to the door, he wasn't wearing a mask. He even made a comment asking me â€œDon't you hate these masks?â€ Out of the 3 workers there nobody was wearing a mask. I'd like to think it's because they were closing but I highly doubt it. Finally after the oldest guy called someone and took my ID (which he didn't need because I was supposed to do a mobile pick up) and asked for my partner's ID, he realized he didn't need either of those things. Finally he handed over some keys. I got to the vehicle (unlocked) and tried to crank it only to realize he gave me another customer's PERSONAL keys to a completely different type of car. Then, we had to go back up to the door (after they were closed) and wait another 10 minutes in the heat for him to give us the U-HAUL keys. I'd suggest choosing another location if you can for sure where the employees are a bit better trained.
I have no complaints. Owner was very friendly and helpful.
I booked a truck less than a mile from where I was moving to. That way when I was done I only had one more mile to pay for. This was 10 miles from where I was staying but was in between there and where I was picking up my things. I drove the 10 miles only to find out that my truck wasn't at this location. It was 8 miles back towards where I came from. I drove there frustrated that I just burned my time and gas. Now I was going to have to drive the truck 16 more miles at $0.99 / mile. I get to the location only to see the truck was parked in an extremely tight space that it took 10 minutes to get out of it safely. The app was being finicky as I was in a cell signal dead zone. When I approached the first employee of the facility for assistance, he rudely informed me that uhaul no longer rents truck from there. I said my app specifically sent me here and is telling me to pick up the exact truck number as what was sitting in his parking lot. He continued to be rude until another worker came out and helped me finished getting the truck. Also I rented a large dolly so I could move my VERY HEAVY freezer safely. There wasn't one in the truck and the facility didn't have any. All of these issues added 45 minutes to my day and made me 15 minutes late for the movers who were helping at the end of the move. If there was an actually practical alternative to uhaul, I would never use it again, but alas there is no real choice.
The rental location was excellent. I did have an issue with a lock being placed on the back door of the truck. I called the customer service number and was basically told sorry there is nothing we can do. I then reached back out to the rental location and they handled it very quickly. Very happy with rental location but very disappointed in lack of concern from customer service.
The website did not work correctly on my mobile device. I had to download the app the get it to work. You should recommend that customers get the app or fix the location problem for the browser (it said I was not allowing location services, although I was, and I even tried on two different devices).
Nothing. Service was great
My original designated dropoff place in Brunswick would not accept my rented large Uhaul truck nor tow trailer I brought to their location because their parking lot area was too small and could only except small trailers and small trucks. So they sent me to Uhaul By the Sea in Brunswick and I drove to that location to dropoff truck and they didn't offer storage. So I couldn't unload the Uhaul truck there. So they sent me to Savannah Uhaul storage 73 miles north of Brunswick. I arrived at that location and the staff was very nice and accommodating. I am a senior and 68 1/2 years old female, drove all the way from Prentiss, MS in the uhaul truck by myself, and had to deal with the frustrations of not knowing where to take my Uhaul truck, nor where to unload my belongings. This was a horrible experience for a senior woman to go through. I am an excellent driver, but enough is enough! I was tired and upset, and had spent a lot of money for renting the truck the tow trailer, and buying gas and driving for 2 days, and having to back track north to Savannah. ????
The young lady that checked me in was so helpful and pleasant to work with. I thought I had done the pre check in but it had not completed successfully. She was more than helpful in completing my transaction and got me on my way quickly even though the lobby was closed due to covid-19 restrictions. This was a great experience and very convenient.
No communication allowed due to Covid, I understand that. Trailer hitch was not on blocks nor a stand making it near impossible for one person to pick up and connect to alone. The workers refused to come out to help. Has always been a rude business to deal with, not just UHaul.
Helpful in hooking up trailer to my truck.
Excellent experience! Kind and knowledgeable staff that made everything easy.
Long wait for assistance.
No hassle. Vehicle was clean and ready to go. I even called and changed the size of my truck at the last minute and they accommodated me with no issues. Literally, was in and out in 5 minutes.
The truck we got was filthy. I had the employee to look at it so she could see how bad it was before we left so she knew it wasn't us.
I had problems with the truck shutting down a few times and it would cause my gas mileage to drop to 8 miles per gallon. Also I pd in full when i returned truck yet the 53.00 that i was told was just being held until I returned truck yet I have not had it put back onto my Visa. I want to know why
Since their primary business involves auto sound systems, I suppose it might be difficult for them to turn down the volume inside the shop. Still, a little less volume would help the experience.
Needs a little better parking area.
I did not receive a phone call the day prior to my pick up as it stated when I booked it nor did I get my $50 that uhaul guarantees me for not receiving a call the day before.
I was told the vehicle needed to be clean and full of gas on return (just like I was picking it up). But the gas was not full and the vehicle was not clean inside or out. The windshield was full of bug splatters, so when I was doing the check-in, I missed a chip in the windshield. I am not sure if I'll be charged for that, but I had purchased the insurance. When spending almost $700 to rent a vehicle, it would be nice to have a clean vehicle with a full tank. Otherwise, the service was fine.
The equipment was in excellent condition, but the customer ser
Go out of business