I explained to them I needed to move appliances including a refrigerator. I reserved a 15ft. When I arrived they only had a 10ft and a 20ft. I didn't have much to move but had to go 150 miles so I told them the 10ft would be sufficient. They never explained that a refrigerator could not stand up straight in a 10ft. I was forced to haul my refrigerator laying down. I believe your vendors should know their equipment and be informed do they can better serve their customers.Kim C.
Moving Truck Rental in Hooks, TX at Smith Enterprises
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Hooks, TX 75561
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 5.0 Average Customer Rating
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Great service, great advice, everything moved quickly and smoothly. The hosts were wonderful!Judith C.
Very Friendly and HelpfulSheila T.
They were absolutely fantastic, got us all set up very quickly and had us on our way in no time! They were very nice people.Sara-beth B.
Nothing everything was perfect!Linda B.
They went out of their way to make adjustments to our needs. I've used Uhaul at other locations and this one is by far the best experience I've had with renting a truck or trailer. Highly recommend.MIKE M.
Friendly service! Greate service!Marc R.
The drive was terrible, I'm 6 month pregnant and the truck shock so bad it made me sick to my stomach. The change oil light came on before we even reached half way. The truck wouldnt go faster then 65. My experience with this truck was terrible.Heather S.
Service and completion of contract were done with the utmost kindness and professionalismDawn H.
friendly people to business withDonald J.
They were very friendly and helpful. Experience was easy, I was taken care of quickly and on my way!Marc R.
Outstanding customer service.Timothy C.
The equipment was clean. Just minor damage that didn't interfere with what I needed it for.edwin F.
When checking the electrical system, we found that there was a short in the wiring. The owner worked very hard to get it to work for me. My only comment is this should be checked prior to a customer coming in for the unit.Kathy V.
Super nice people.Kay W.
This location was closed so I just put everything into the drop off box. They did respond first thing Monday morning. .angela S.
Very nice and helpfulBob N.
This company was diligent about providing service. I have rented from them before and have no complaints.BARBARA C.
THE WIPER BLADES WERE WORN OUT AND THE WINDSHIELD LEAKED DURING THE CONTINUOUS RAIN IN WHICH WE DROVE.ERIC E.
Nice ownersLADONNA P.
Very professional and eager to help.DAVID D.
Very easyARLENE H.
It was good.Mark P.