Truck should have been available at my preferred location instead of me having to drive twice as far to a different location. I couldn't understand the person physically at the location so they had to call someone and I had to complete pickup process over the phone. When I returned the truck there was no one to check milage, fuel level and condition. I just dropped off the keys and hoped that whoever inspected it a later date found things as I left them. I would have preferred someone to confirm these items before I left the location.
Paul G.
Krupa Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Huntsville, AL 35803
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Customer Reviews
- 3.5 Average Customer Rating
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Newer trucks
Lashonya K.The only concern was the tire pressure sensor for the passenger side front tire. Present when the rental started. I aired it up with my equipment but it was on again by the time I returned the vehicle.
Mark D.After I remote check in was completed, I was handed different truck key. They insist that use different truck because it's better. Then why didn't they assigned the truck before hand and insist truck they assigned later. No detailed explanation why they change after check in was completed. Also truck was not smooth and comfortable to drive. Representative was rude and does not want to explain. I would not recommend this location.
joe H.They didn't look at my paperwork or sign off on my return and they didn't check the unit in. I was reported as a late/missing unit!! I had to be stressed out trying to get someone to understand that I returned the unit a day earlier than due in!!!
ROD R.