This was BY FAR the WORST UHaul experience I’ve ever had, which literally cost me time and money. I couldn’t do a mobile pickup, even though I opted for it. It took almost 20 minutes for someone to arrive at the location to assist me so that I could retrieve the keys to the rental. When I did get the keys, I was told that the dolly I needed was not available and to go to the UHaul shop 2+ miles down the road (one way) to get a dolly. It wasn’t until 10 am did I make it back to my location to start moving. The cargo bed/trunk was dirty. I had to clean it out before I used it. And one of the tires needed air. What was supposed to be a short trip turned into $100+ trip. I would not recommend this location to anyone.
DANIELLE H
Intelli Property Management And Construction
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hurst, TX 76054
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Have the business hours listed on the door. Thought someone would be there to talk with at the scheduled drop off time.
THOMAS BNice guy
Isaac LCustomer service was poor. The right side mirror was broken and made it difficult to drive. It took 40 mins to get the truck. He was on his phone. And then left me while I was taking pictures. The mirror was covered by bushes. Unprofessional
Micheal T