The checkout process was a bit of a scam. The one question I had to answer yes to incurred a $25 cleaning charge. You should word this question so it can be answered NO like all the others. If I had not closely looked at my bill, I would not have caught it. I think this is intentional on your part and a scam.
Moving Truck Rental in Jacksonville, FL at Oceanway Tires
Moving to or from Jacksonville, FL 32218? Get FREE truck rental rate quotes at Oceanway Tires.
Get FREE moving truck, pickup truck and cargo van rental quotes at Oceanway Tires
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Jacksonville, FL.
Cargo vans and pickup truck rentals in Jacksonville, FL
U-Haul cargo van rentals and pickup trucks in Jacksonville, FL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Jacksonville, FL 32218. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I arrived at 11 am for my scheduled pick up. I was told the owner would be there in 20 minutes. I called the 1-800 number after 40 minutes. I was assured by uhaul the owner ran out for a few minutes. The owner did not arrive at the location until 12:15. She informed me that uhaul says she is open at 11 but she gets there at noon. The location is on a blind turn it is difficult leaving.
It's a Tire shop and looks like a train wreck, I would rent from a legitimate Uhaul location. Then charged extra for an overage fee in which they were closed.
Close this location!! The people were rude and I had to hook up the trailer myself. I also had to unhook the trailer. Now my back is hurting.
Highly unprofessional. I reserved a 10ft truck & she had a 20ft truck waiting, she didn't check the 10ft before assigning it then registered the fuel as full & truck as clean even though neither was the case. Her payment system wasn't working & I had to make two seperate transactions then when I realized what happened with incorrect fuel levels she wouldn't answer the phone! Don't go here if you absolutely don't need to.
Keep doing what your doing
Customer service is very poor, I asked the service desk will someone hook the trailer up, she replied, we don't do that ,you do. My reply to her was, what about safety. At that time she told a worker to help me get the trailer out and hooked up. The employee appeared to be upset by management telling him to mount the trailer, once we were at the trailers the employee was just getting a trailer, I said that is not the one and his reply was you take whatever I gives you. The employee walked away and said get someone else,
I didn't know where to go to talk to someone and walked past the person I apparently needed to talk to. There was no place to park. The U-Haul was dirty and had an odor. The lady that I finally figured out I needed to call tried overcharging me Bc the company was giving me a free upgrade and she didn't want to give me that truck.
Customer service was horrible, I signed up for early check in. The key was not left. I showed up at 9 when they opened, the employee running the shop was 20 min late. Poor customer service
no Improvement needed
This location needs to fired the hispanic girl they have for been rude and for providing information that really isn't important. Also, they need to clean the vehicle from the inside (the one provided was nasty)
Very packed parking lot, but the drop off key box was easy to find which made it a little better.
Better business identification, a clean office space.
Not charge them the ridiculous fees I was charged
Steering wheel pulled to the right for almost 400 miles
Just a small tire store and they were closed. Glad they could save me the long drive I originally would have had. Thanks U-Haul!
The trailer was in a muddy lot. I had to have my car mats cleaned from the mud. Not a good location, I will not go back to that location. I will find a U-Hall center
I called the uhaul location I picked the truck up from to ask them about gas because when I received the truck it was not full, it was at less than a quarter tank and I asked them did I have to return the truck full because I did not receive it full they told me I return the truck at whatever I received the gas tank on and that's what I did when I returned it to the Jacksonville location and first they tried to charge me $131 saying it was for gas then they tried again to change me $67 for gas when I explained to her what I was told. I will not be paying for a full tank when I did not receive a full tank of gas.
Too much to even describe over text, if you would like to hear the whole story please feel free to call me anytime after 3 when I get off of work. Thank you
This location is horrible! Truck was dirty, nail in the tire, VERY rude personal.
Well you all gave him a truck that leaked. He was soaking wet from the rain. Water poured into the truck where the seatbelt is attached. He used two towels to try & stay dry but both towels were wet & so was his shirt when we got to TN.
Very rude woman in the office and completely unhelpful. The location was a scrap yard / thrift sale lot.
I returned my 26' truck within the 48 hours allotted at the time of rental. The man working at the location on Sunday August 30th told me he would be closed when I arrived to drop off the truck at approximately 3:15 PM. When I arrived he came out and VOLUNTEERED to park the truck for me. When I asked if I needed to check the vehicle in on U-Haul's mobile app. He said, " No, I will take care of everything for you and you will see your final bill tomorrow." A few days later, I noticed that he waited until Monday morning to check in my rental return. Then he charged me an extra day, an extra day of insurance and an AFTER HOURS RETURN FEE!!! This operator is a scam artist. I am a regular renter from U-Haul and I have filed a formal complaint with U-Haul Corporate and I have disputed the charge with my bank This independent operator's actions also caused the location i rented FROM to charge me for an extra day. His actions are reprehensible and I trust U-Haul will take corrective action and reverse both of the EXTRA charges that have been levied against my account.
The truck was cleaned and ready to go, however it had only 1/4 gas left in the truck and I had to get gas to make it to my apartment building to load.
Check the tire pressure. One of the trailer tires had only 15 psi instead of the 60 psi. Which could've resulted in a blow out.