Absolutely the worst service and experience I’ve ever had. The person supposedly “in charge” was extremely rude, unprofessional, and completely disrespectful. He yelled at me over the phone without any justification and made communication even more frustrating due to his heavy accent and lack of willingness to explain anything clearly. If you’re considering renting here, be prepared to figure everything out on your own—they don’t provide basic information, guidance, or support. I had to guess which equipment was mine because they didn’t bother to tell me. Save yourself the stress—go somewhere else where they actually value customers and know how to communicate.
JUAN D
R&V Imports LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kissimmee, FL 34746
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I gave them my card over the phone and after that weird chargers started appearing over one my card plus they tried keeping my deposit after he told me everything was up to par
Kevin MPerson at the check out place was not professional or kind
Susana RBut,gps can't located the entrance.
JN SEl vehiculo estaba en buenas condiciones ,pero el lugar y la atención fue muy malo ,todo fue a la deriva y la atención del personal no fue la adecuada,y de paso cobran un momento el cual no valio la pena por el lugar de entrega u la persona que lo entrego ,estaba tan apurado en irse Que ni se tomo el tiempo para decirme las condiciones del vehiculo y de paso lo entrego sin suficiente diesel el cual no es bueno porque si me quedaba accidentado nadie me auxiliaria,en pocas palabras no me gustó y me senti estafado .
Luis C