The gentleman working at the gas station used a lot of foul language and I could barely understand half of what he was saying. Location is on the highway that requires 18 km to turn around and head back towards Kelowna. Very inconvenient. Yard was full of what I would call "junk". Looked like a junk yard, in any case.
Roy K
Parkway Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lake Country, BC V4V1Y1
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Customer Reviews
- 3.5 Average Customer Rating
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This location is horrible it is dirt, not easily acceptable. The man running this location was grubby looking, unshaven and hardly spoke english. We have rented from many U-Haul locations and never had an experience like this.
Bill AA dirty old gas station. Sadly I had to make a 12 hr round trip to get the truck even though I booked 6 weeks in advance of move. No equipment available in my town that had a large Uhaul presence.
THOMAS SThe lady who helped us was amazing with the mist beautiful smile. Very helpful and wonderful vibe.
JERREMY KO Man. My U-haul rental adventure can best be described as an acid trip down a rabbit hole. The main problem was dystopian communications with the company and the individual dealers. For example after making the reservation I booked a storage unit. I later learned U-haul offered one month free storage at one of their storage locations. I had a one way long haul rental supposedly reserved from Burnaby BC to Vernon BC, a door to door distance of 435 km.The actual rental turned out to be a trip from Surrey BC to Lake Country BC. It seems long haul rentals are not available at the locations you choose, but where the schedulers dictate. Communication with the individual dealers and U-haul central command is bizarre, time consuming and frustrating. Eventually answers to my questions were found. The people were knowledgeable and friendly if you can understand a thick Punjab accent in Surrey. The 75 year old Sicilian in Lake Country regaled me with his family history and the story behind his brain injury. Getting U-haul central on the phone was a half hour wait followed by a call back each time they were contacted. Sometimes the representative was very helpful. At other times they had no clue. The bright spot was the 15 foot truck was great. It had lots of power even with a full load. Driving it was very comfortable. Loading and unloading was easy. Now Alice, I ask you how is it possible to summarize my experience with a star rating?
ALFRED H