I was checked in by a very nice lady at this location. I had simply swept out the box and made sure the cab was at least as clean as when I picked it up. I also made sure it had a little more gas than when I picked it up. Before I left the lot I she sent me email from U-Haul showing my final contract with $0.00 dollars due. Renting that 15' truck was time and cost efficient and generally a pleasant experience. Good people and good equipment. I will do it again when in need.
Christopher M.
Moving Truck Rental in Lancaster, VA at Brookvale Moving Supplies
(U-Haul Neighborhood Dealer)
10436 Mary Ball Rd
Lancaster,
VA
22503
Contact Us
10436 Mary Ball RdLancaster, VA 22503
Services at this Location:
Location Hours
- Mon-Tue: 9 am - 5 pm
- Wed: Closed
- Thur-Fri: 9 am - 5 pm
- Sat: 9 am - 1 pm
- Sun: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Lancaster, VA 22503
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Moving Supplies
We sell hundreds of products to make moving easier!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 2.0
This location is too remote and difficult to get to. The location did not provide supplies to hook up the lighting system for the trailer and vehicle and caused a 20 minute drive each way to acquire the part. A Huge Inconvenience especially since I drove 2 hrs and 15 minutes to pick up the trailer. The U-Haul organization indicated it was the closest trailer available for a one-way trip.
BARBARA I.- Rating:
- 5.0
Very friendly service
Terri S.- Rating:
- 4.0
Online drop off did not work. Had to call and was on hold for about 30 minutes to complete the after hours drop off. Mitzy on the phone was very pleasant and helpful.
SETHALLEN W.- Rating:
- 5.0
Service was above and beyond. Staff were friendly and helpful. The whole check in procedure was smooth and painless
Jon L.- Rating:
- 5.0
Excellent as always
GLENN ALAN M.- Rating:
- 5.0
Excellent as always
GLENN ALAN M.- Rating:
- 5.0
Above and beyond as usual
GLENN ALAN M.- Rating:
- 5.0
Not the local office, but Corporate needs to be more transparent about fees and how they are charged.
Jeffrey V.- Rating:
- 5.0
As always excellent experience.
GLENNALAN M.- Rating:
- 5.0
We had several excellent experiences with Donna at Brookvale U-Haul. She went above and beyond to help meet our needs. She came in a snow storm and swept off our trailer to make sure we were able to get our job done. I highly recommend Donna and Brookvale for your U-Haul needs!
PAULW W.- Rating:
- 5.0
There needs to be a jack handy on sundays so you can disconnect a trailer from your vehicle.
TAMMYANN W.- Rating:
- 5.0
No one was there, when we left the truck. It was a great location for us to return the truck.
Margaret R.- Rating:
- 5.0
Again found this to be an easy in and out and staff member friendly and helpful.
ROBERTGEORGE H.- Rating:
- 4.0
Brakes on truck should be checked. Truck was hard to stop even when empty.
Chris B.- Rating:
- 1.0
No one was at this location even though I checked to make sure it would be open. No clear signage posted about where to drop the key.
Stephany R.- Rating:
- 5.0
Not much. Donna was very knowledgeable and helpful
Nancy B.- Rating:
- 5.0
overall experience was excellent. They were waiting for me and the trailer was ready and very clean. Pre-checkin worked great.
Don D.- Rating:
- 5.0
The owner was very welcoming.
MARKDAVID P.- Rating:
- 4.0
This location was closed the day we dropped the truck off. A note was on the door to text them then they got back to us right away. The note wasnt very obvious. It would have been better to know ahead of time that they were closed. We wasted time trying to figure out what to do.
DAVID S.- Rating:
- 5.0
Donna was great Generous attentive very professional Great experience
Jack C.- Rating:
- 5.0
A great location to rent UHaul equipment from. Courteous, helpful staff, the usual great UHaul equipment make something that is not fun much more pleasant. (You do not usually rent a car dolly for fun) Wonderful people and a great place.
WILLIAMPHILIP M.- Rating:
- 5.0
Having Donna as a dealer is a definite asset for uhaul
GLENNALAN M.- Rating:
- 5.0
This was my first experience renting a trailer..... I'll be back
DAVIDARNOLD L.- Rating:
- 5.0
Super friendly staff who reminded me to take my house key back! Thank goodness!
ABASMUDA A.