The truck have a shifter problem. I was not able to pass easily from Park to Drive. Friday night i loaded the truck to be ready for saturday morning, saturday morning i had 2 guys for helping me but the truck didnt want to start. So by the time i received help and the truck started i lost 3h. From 8am in the morning we juste started at 11am. So i paid 2 guys for 3 hours for doing nothing. You guys from Uhaul extended my renting time for 3 hours with no fees but that didn't help the lost of 2 guys paid for 3hours waiting.. I wish i received come back from your side Thank you
Daniel H.
Depaneur Bonisoir Chenier
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Laval, QC H7C1A9
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Customer Reviews
- 2.5 Average Customer Rating
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The fees have been enormous because the person who performed the change in my reservation did not take in consideration where I lived and it ended up costing me a lot with km! Very poor and incompetent service!
Margarettha P.The location need an employee with better experience to rent a truck. I paid more than usually because of uniformed staff.
Felipe S.Internet site instability Unknown price changes Paid 250 for something that should have been 150
Francesko L.I will have to call you because The price I got when I reserved online was not the same when I dropped off the truck. I reserved for 25km and I used 31 and instead of $38 I was billed $100!!! Plus, the girl in the convenience store was lost and o had to wait over 20 min to finalize the transaction … Never again, I'd rather go to Home Depot at least they know what they're doing …
Najwa K.