The Maintenance department needs to step up the tires were dry rotted the straps and ratchet straps were frayed and missing some of the strap the ratchet it self needed oil or replaced. But the customer service was very awesomeLisa P.
A Better Industrial Employee
(U-Haul Neighborhood Dealer)
Louisville, KY 40218
- Mon–Fri8:30 am–4:30 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40218
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- 4.0 Average Customer Rating
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The man in charge of this location was great very informative and helpfulCandice G.
Clean the truck asap. Lol. The truck was very muddy, however, it didn't prevent me from enjoying my road trip. The vehicle was LOUD, and yet again, it didn't prevent me from enjoying my road trip. The representative at this location was very professional, courteous, and attentive...plus friendly. I shall return in the future.James A.
Keep good equipment for usEJOS B.
The truck was full of trash (random objects, garbage, even feces), smelled horrible, and was in very poor condition. One headlight was hanging by wires, check engine light on, and many more cosmetic and mechanical issues.Brinne W.