This place is not even a U-haul location!? They stopped being a dealership June 30, 2023 not sure why it's still on your list of available drop off sites? I was out of time and had to drive back to Florida and go to work. I left it there and U-Haul sent somebody to pick it up.Richard P.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Macon, GA 31204
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Nothing as I can see you are doing great customer service is goodJOSEPH J.
Nothing. DiDi was so patient and explained things so well. Perfect service!Linde G.
Everything was perfect! Keep up the good work!Chantyl D.
I was charged for two days because I was five minutes late dropping off the truck . I could have kept the truck an extra day if I knew they would nickel and dime me . I also filled the tank up more than halfway . I pulled up at 2:03 p.m , the parking lot was filled so I waited until I could pull up and park the truck . The invoice states 2:14 for drop off , which isn't accurate . Moving is stressful enough , you would think that the company would waive the extra day fee . I am extremely disappointed and won't be using this company for anything else. I feel ripped off , my next review will be on Google if I can't get this resolved .Shalandria E.