I have picked up tons of uhauls and this location is the worst one so far. They didn’t have any Dollie’s available, after I had already rented one out. They didn’t put my furniture pads in the back of the truck like they are supposed to before you get it, and they took forever answering the phones. They genuinely are the most disorganized place I have ever used.
Autumn B
Sunrise Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mansfield, TX 76063
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The guy lied and attached a Safe Move Auto Insurance after I asked him not to. While it is only 15 dollars I don't like being lied too. He also made my check experience extremely difficult. I will NEVER go back to this location ever again and will tell anyone I know to avoid.
SULTAN SNothing much to say to improve. I showed up in time for my pick-up and everything went smoothly. Quick processing, vehicle was fine, extras were as ordered and the return process was quick. Billing was accurate and efficient. A great experience. Thanks
ALLAN RNot a great experience. Found my reservation then told me to go to a text link to add my drivers license. Did that and then handed me a key and said here is your truck. Thanks and go find it. Finally found the truck number and looking it over and I get a text saying to verify license plate and condition. The license plate did not match the truck number. Had to go back into store and get them to fix that . Then I had to go back out and inspect and take pictures of the whole vehicle. Verify mileage, and fuel and conditions of truck. Truck had a steady service light on for air monitoring system. Took me almost 40 minutes to get the truck and drive out of the location.
WAYNE SBad service and the amount taken for gallons of gas when I still bought gas for the truck is ridiculous.
EBENGEHONO G