Reservation customer service was terrible, I made the reservation over a month ago to pickup the truck in Kenosha about 10 miles from my house I received a call the morning before they told me they wouldn't have a truck for a early morning pickup an I had movers coming to load the truck early they said I could pickup the truck in marengo, il a day before about 72 miles round trip so my wife and I drove round trip to get the truck, we wasted our gas, our time over an hour round trip and wear and tear on car that u-haul didn't reimburse me for. Reservation should do a better job Scheduling.
Moving Truck Rental in Marengo, IL at Marengo Moving & Storage
Moving to or from Marengo, IL 60152? Get FREE truck rental rate quotes at Marengo Moving & Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at Marengo Moving & Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Marengo, IL.
Cargo vans and pickup truck rentals in Marengo, IL
U-Haul cargo van rentals and pickup trucks in Marengo, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Marengo, IL 60152. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The business and building are for sale. It's literally a shack and not suitable for a business. The truck was trashed and not clean â€” likely ever. Clearly this franchisee could not care any less about things.
The rental experience was almost great the only issue on this particular truck it was a very high step to get in making it very difficult!! A step stool or something might be helpful or make the customer aware especially when they are older and unfortunately overweight. I pulled my shoulder every time I had to get in the truck which was very painful. I did learn to carefully slide out of the truck. Aside from the shoulder/step issue all went well.
Everything was fantastic! Very happy with my experience!
My experience was good, friendly and very quick to get us on our way. Would use this location again.
Friendly and helpful!
Trailer brakes didn't work at all and the U-Haul employee didn't hook the trailer up properly and it came off the hitch and hit my bumper
It's not so much the location or the manager that I'm angry about. It's UHaul's failure to provide an easy to navigate website to pick up the truck. Even my son couldn't figure it out and we wasted 2 hours waiting for the office to open. Your "so easy to use from your phone" feature doesn't work and I cannot tell you how ticked off I am. Your website lies when it says it's so easy to use. You completely dropped the ball and wasted 2 hours of our valuable time on Saturday. I had helpers waiting for me all that time and I have to tell you that your IT people really stink if that website is the best they can come up with.
The truck should have been retired. Old (133k miles), AC did not work properly, door lock was broken, bad vibration while driving and surging from stop. Facility did not know how to process contract or print it out. Additional training is very much needed.
The staff went above and beyond to fix all the issues I was having with my reservations. Was able to make my move much easier in the long run.
I wasn't sure how the process worked. When I arrived I stated I was there for a pickup. However, I was told that since it was done online then I had to check it out online. I then went to proceed on my phone to do the check in. However I couldn't help but feel I was just pushed aside because it was done online. I wasn't asked if needed any help or anything nor did I ask. I then went outside to look for the vehicle only the code wasn't in the rifle he spot. I looked all around for the truck while the staff member helped another customer that same after me. He then proceeded to lock up the store and leave with what appeared to be the other customer? I wasn't sure because it looked like his kids were in the truck? I almost canceled the order entirely due to being frustrated. I was able to find everything eventually and things worked out but I felt like I could of had a better customer service experience.
Carlos was great. Got me squared away and on the road. Great customer service.??
Fix the parking lot, too much mud and water, from rain.
Always friendly and knowledgable staff, highly recommended.
Employee working at this location was very helpful and friendly, However, rented a cargo trailer to knowing it was going to rain and unfortunately the trailer leaked anyway.
Hire more workers like the guy that was there the day of my rental....He went above & beyond to help me with everything!
The owner was incredibly accommodating and helpful. I would recommend this location to anybody looking to rent a U-Haul.
Always a great experience when I need to rent a truck. The employees are always courteous and professional.
Agent was very friendly.
Have the truck at the location where it was supposed to be
I was really surprised how dirty the inside was of the cab!
Nothing, the owner was awesome, he went above and beyond. Tjere was a mix up done by U-haul itself and he got me all fixed up.
They are great! The location goes out of there way too work with you.