Friendly prompt serviceFrank C.
Yogi Food Store
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Mauldin, SC 29662
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- 3.5 Average Customer Rating
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U Haul truck was fine. Yogi's is basically a head shop. Lots of shady characters drifting in and out of the parking lot, store is illegally selling Delta 8, 9.Travis R.
Kept having problems getting through the rental process. The clerk in the store said that everything was already rented. Then she said that I would have to rent the truck on the U-Haul website. Started the online process only to be sent to an advertisement for a mobile H-Haul app just as I was about finished putting in my payment information. After a call to the toll free line. I had to speak to two different persons to get a reservation number. Once I had a reservation number I went back into the building to get the truck only to be told that my card I was using would not go through and that it was a computer problem. After nearly 35 minutes in the rental office another clerk came in and processed card with no problems. The truck was reserved at 1:45PM. I finally left the rental place at 2:50PM.HARRY F.
Dropping off the U-haul truck wasn't as harrowing as the pick-up disaster. However, we were dreadfully concerned that it would also be a disaster, since we had NO LUCK with the U-haul app when we were picking up the truck. Luckily the app worked this time so that we could drop off the truck after hours. It took about 15-20 minutes to follow all of the instructions in the app, take all of the photos, and finalize the charges. I still feel that we are due a refund for the APPLIANCE DOLLY, that was only a regular dolly (we did not need a regular dolly, because we already had 2 of them.)raymond V.
Very helpful and friendly staff. An overall great experience!Wilson C.