I recommend you try better to meet your guarantee of reservation. I was transferred to 3 different facilities before I settled for one that was almost 50 miles away and 3 hours later than my original pick up time. My original reservation was 4 miles from my home at 7am. Moving is stressful but U haul makes it 10 times harder by all this shuffling. It’s not just the truck, it’s movers that you have to reschedule. There’s got to be a better way to keep from destroying your customer service. The truck was great but customer service needs an over haul. I am sure you have heard this story a thousand times as this is very similar to what happened to me the last time I rented from U-Haul.
Carol D
Jason Dietsch Trailer Sales Midsouth
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Michigan City, MS 38647
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Nice folks. Good experience.
Robin N