Couldn’t find anyone there. No instructions given. Cell service spotty so hard to do online
Julie S
BFO Transportation
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Murray, UT 84107
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 2.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Moving van had serious mechanical or electrical problems. In retrospect, should never have agreed to app pickup procedure. Should have done in-person. Truck looked brand new, but had a lot of problems. Airbags didn't work (service light came on intermittently). Also had random no start issues. Like battery was dead, but it wasn't low voltage after testing with volt meter. Dash/instrument lights would randomly go completely dark. Giant piece of deadly crap. Not sure I'd rent from UHaul again.
Benjamin SMake sure there is communication if you don’t have dolly or blankets. I had to find out for myself and make my own arrangements. Would have been nice if you could have checked and either made arrangements or notified me. Added extra time to my already hectic day.
Jacob SIt provided truck and nothing more. I needed furniture pads but they were not in the truck but I will be reimbursed for that. I tried to call the location multiple times for assistance and never got through to anyone but U-Haul customer service was able to help me. The location is kind of dirty too but that didn’t matter much to me since I just grabbed the truck and left. The checkout/in process is kind of long and tricky for a first timer using a 3rd party to get the truck.
Kelly MThis was in a hidden secret location and there was no staff what so ever. The —-only—- option was log in online and get the key from a drop box. This added 20 minutes to the time while I had paid movers sitting on their thumbs waiting for me to get the truck..l cost me about $80 to have them stand around because there was absolutely NO staff and if it wasn’t for the grace of someone from the church to help me … as this is quite routine to have lost, confused, and unshelled customers…even find the truck … this wouldn’t of happened at all. Shame on you.
David W