They gave me a truck with a broken mirror and a great deal of body damage. The man running the uhaul business was not on site and gas station cashiers just give/take keys. I returned the rental a day early and was still charged for an extra day. I assume due to lack of communication between cashier and Michael. Im very disappointed my rental was moved to this location. Vitales on Harlansburg Rd is SO much more professional which is where I initially placed my reservation.
Angela D
Neighborhood Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Castle, PA 16105
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I was scheduled to pick up a 26 foot moving truck at Terries auto in New Castle Pa at 10 am 6/26. When I got there the truck wasn’t available , he said the truck was dropped at a wrong location. I called right away to customer service and received no help . I just happened to drive past another location and saw a 26 foot truck parked in the lot. I was able after an hour to secure the truck and complete my move. U-Haul was no help in assisting in the inconvenience. I won’t be using the company again
WILLIAM PEasy
Kathleen PThe couple working there were friendly and knowledgeable on the truck and rental system.
theresa pVery good customer service. Extremely accommodating place to rent U-Haul from!
christina c