There was no room to park a 26 Feet with a trailer, we had to leave the trailer blocking the sidewalk. Even without it, there were very tight space lots to park the trailer. In addition the location was uninviting and below the standards of what one would expect from a U-Haul location
JOSEP M
Starz Enterprises Of New Orleans
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Orleans, LA 70125
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Customer Reviews
- 3.0 Average Customer Rating
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Dropped off trailer 1 hour earlier than expected. No one was at this location to receive trailer. Tried calling the posted number but no answer. A nice gentleman next door helped me by calling someone and I was told to just drop the trailer. This place was dirty and didn’t look like a normal U-haul dealer. One small sigh near the door was the only signage visible, and there was no other equipment there.
LARRY SDropped off 1 day early
Karen SNo one was there when I arrived. I had to wait. I filled out all of the bs on the app and the local office didn't have the info. I signed up for an hour without insurance and ended up being charged for 2 hours and insurance. I wasn't told I needed to gas up, I thought that is what the mileage charge was for. I drove 6 miles and was charged for 8 gallons of gas and a huge fuel surcharge. This has been awful. Someone needs to make competition for your awful company. It sucks.
Kristopher EIt feels very suspicious when you walk into a banquet-type center with dim lighting. That said, the man working there was very nice.
Kimberly D