I missed a step of verifying the mileage in the renting process and verified the mileage when I checked it in and they said I went 27 miles when I live 6 miles away and she calculated the mileage based off my address and confirmed how far it was. I didn't even have to refill the truck because it never fail below full… instead of being understanding she blamed me and said there was nothing she could do about it and Uhaul would come after me for fraud over a $34 charge. I will never use Uhaul again and recommend to everyone I know to not use Uhaul.
JASON P.
24 Hour Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ocean Springs, MS 39564
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very quick service, I was in and out and friendly staff.
James H.I returned the rental truck with 1/2 tank of gas as I had gotten it but was charged $14.00 . As if it were not 1/2 full. The gas needle was touching the 1/2 line when I returned the truck.
Johnny M.I'm extremely pleased with the excellent customer service and could not be more pleased with the clean equipment that perfectly fit our needs. The U-Haul rental business hours and location on Bienville Blvd in Ocean Springs, MS at the 24 Hour Storage Facility are perfect. Respectfully, Dom Fimiano
Dom F.Employees were very friendly and helpful
James D.