you really need to discontinue this dealer. Not only did I get a call asking if we dropped off the truck, when we dropped it off before our due date. A1 block our calls and never called us back and never reported that the truck was turned in. It took a Uhaul employee to go down there to verify the truck was there. There phone goes to someone personal and they never pick up or call anyone back. Worst experience ever with this dealer.moneka D.
A 1 Towing & Repair
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Phoenix, AZ 85034
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.0 Average Customer Rating
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This was a horrible drop off. There is no one there, you have to use your phone to get instructions to drop it off. It did not feel secure and i did not feel good about dropping it off there. I hope everything was ok when or if someone did check it out.Shiela C.
Don't tell a customer they can rent a 20-foot truck and then at the last moment tell them you don't have a 20 foot truck available and that we have to rent a 15 foot with a trailer. This was a nightmare of inconvenience.Send us all over Los Angeles county from Glendale to N. Hollywood to Los Angeles taking up our whole waiting in lines at UHaul locations with other customers. At the end we had to wait days for the price of the 15 foot truck to go back into our bank account meanwhile another 1200 was taken out to pay for the 26 foot truck that we ended up with. The impression I got from the workers was that this is typical end of the month routine for Uhaul. It was very difficult for us and we even had over draft in our bank account because of it. We will not recomment Uhaul to our friends because of all these difficulties.Husein M.
I was given a truck that was parked between another two, and had to change at 1am to another location. I was on foot so I had to walk 30 min (or pay a 25 usd uber).Aldo Israel P.
Very little direction.james D.