I had to ask where they wanted the trailer. They asked if I wanted help or not. I can manage unhooking a trailer myself but I'd never turn down help when returning one.Kent H.
Jeffs True Value Hardware
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Platte City, MO 64079
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I had requested a appliance dolly and there was none when i picked up the truck. The truck had the engine light on when I picked it up, and it had a bad exhaust leak. Also the mileage that was documented on the registration was 83 miles under the actual mileage of the truck.ken K.
U-Haul switched me to this location the day before I rented. However I came in on a flight and the location was close for U-Haul business supposedly from 1130 to 1. The manager, Bobby was very helpful and took care of business. Even know it was during their reported closing. However, there was a younger employee there that was somewhat passive aggressive, and even though he said that he had 24 furniture pads in the truck, there were only 18.Gregory C.
I had reserved a truck from another location 2 weeks prior to needing the truck. The plan was to get the truck in Kansas City and then drop the truck in Rolla Missouri. I got a message from uhaul the night before my pickup telling me I needed to go to a different location to get my truck. I got to the new location (above) and they said they had a 10' truck, but that it needed to be returned. They also said I would have to pay for both ways since their truck was considered "local only". I did not mind driving the truck all the way back to Kansas City, but I should not have to pay for the return since the original plan was to leave the truck in Rolla. We got our work done, but what a disaster. It seemed like everything was going to go very well, and the day before our move everything went off the tracks. Pretty disappointingJeffrey B.
The employee at drop off was very helpful and got me in and out.MATT S.