The truck cab console was very sticky and had trash stuffed deep under the middle seat. I also never received any kind of check in email to note any cleanliness or truck damage issues before pickup, I remember having to complete such a form in the past, so not sure if this is still protocol. The person who helped us with the pickup process of the reservation was wonderful and very helpful. If I still lived in the Portland area, I would absolutely use this location again, especially because of her great customer service!
Kyle C.
Carton Box
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portland, OR 97218
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The location doesn't look like much, and my interaction with the people running the store always happened in the bodega next door and not the U-Haul storefront. That said, the folks were friendly, helpful, and the equipment was in excellent condition!
Robert B.Convenient location.
Paul K.Great service. Great people.
JACK A.Would definitely not recommend nor ever do business with UHaul ever again since moving experience was a nightmare and took THREE days to move across into another state. Planned out and originally spoke to Mary 3.5 months ago and promised me if got a transporter from where rented a moving truck they could load and unload the car onto it since have not used it before. It was to be ready Friday at 6-7 PM on OCTOBER 21! Got a call stating the truck never came so had to wait another day! Then the truck was ready in another city 2.5 hours away + toll to AND from the UHAUL site. Shortly after had another site in NORTH Seattle 45 minutes WITHOUT traffic. Picked it up and when tried opening the back door, it did NOT open! Called and Roadside Assistance NEVEEr came. Had to take the truck back myself which took 2 hours this time due to traffic! Was disgusted and just slammed the door shut at the drop off spot. And the auto transport reserved was never at any same truck center to pick up so had to eventually FLY back and pay Uber to get to UHaul to get my car to my new apartment in another state. NO good to have an auto transport if you can't use it. Don't know how to and actually UHaul cancelled it themselves! They should be responsible for the extra time and expenses needed to get my car from UHaul due to no auto transport available after being promised there would be with a truck rental! Finally got the truck rented in Maple Valley after having to re hire moving help for loading and another for unloading. Never UHaul and will not recommend this company to a recent engaged couple looking to move in the near future!
Kris B.