The truck was given to me empty and they told me that what ever I put for gas will be discounted to me to just bring the receipt. I brought back the receipt and they didn't give me my money back.george T.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Reynoldsburg, OH 43068
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- 3.0 Average Customer Rating
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Anything goodValon M.
If you have to use this dusty place take pics and videos of everything they are dishonest thieves. I had a reservation for 11am. Took 40 minutes for them to hand over the keys. I reserved an appliance dolly which is $10.00. They don't have an appliance dolly, so I used the $7.00 utility dolly but they didn't refund me the difference. The manager was not there at pickup. I drop the van off and return the utility dolly at @3pm the manager wasn't there. I walk home and then get a notification for an additional charge for $146.00. I call uhaul customer service they say the manager submitted a damage report for the van and that's the deductible. I didn't damage the van he claims I backed into something on his report. I go back to Liyo to see what's going on the two women there claim the manager looked at the van and to call him. Well he didn't answer, I texted and emailed him no reply. I got a quote from movers for $175 but I ended up paying &250 alone to use this raggedy van. I am so angry and they don't want to give me my money back.They are scamming. Don't use this place!!!Heather J.
I was charged extra for gas when I had the exact amount as when I picked it up.Hailey E.