Was told I had drove an outrageous “83 miles” when I had only drove around 40. I didn’t know that the distance from where I had rented the truck, to my destination in Concord (and back) was “83 miles” They kept insisting that I was wrong or lying. Felt disrespected. Back of the truck had red dirt on the floor which made for a highly unsafe/unsanitary surface. Highly unsatisfied. I highly recommend if anyone use a rental, that you take a picture of everything yourself, including the miles! I will not be returning.
KENDALL H
Rockwell Tobacco & Grocery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rockwell, NC 28138
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Attendant was very helpful and polite!
Kohle YQuick and easy pickup and drop off.. Highly Recommended
CECIL HStill haven’t received reimbursement for the extra I paid for trailer
TONY RIt would help if they did not lie and give you a run around. I was told that my total included a deposit refund and it was a lie just so we can rent the unit. Very hard to understand the person. I got charged for gas even tho I returned it the same way it was given to me
JORGE M