Better communication on details of the return. Just looked at my email on computer cause email on my phone was not large enough to see. I was not aware I was suppose to scan a QR code upon return of truck. I placed truck key in U haul Box I identified myself outside of the Business.
HELEN C
Plaza Sales & Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Charles, MO 63303
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The manager there is rude and ill-mannered. Yesterday I dropped off my truck two hours late, but I forgot to leave the keys, so I called the agency and they told me I could leave them today. He called me, extremely rude and yelling, demanding the keys right then and there, even though the agency had already told me I could bring them when I finished work. They shouldn't employ aggressive people like this.
Nicole HThe van was so disgustingly dirty. The
TIFFANY IDidn’t communicate effectively. Wasn’t helpful
LATOYA GThe site is a bit challenging to enter, but, overall this was a good experience.
Bradley S