I used a 20â€ truck, but first I reserved and paid for a 24â€, when Im going to receive the difference ? I choose another truck because with a 20â€ will be more than enough to pick up my stuff.PEDRO M.
The Detail Guy
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in San Angelo, TX 76903
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Drop off location was closed when I took the truck back so not much to say about it.tamara H.
totally love the delivery Uhaul app, I was early to deliver the Uhaul no one at the location and the app helps me a lot! In no more than 3 min I was totally set up everything and ready to go!Pedro M.
I wasted about 2 hours between uhaul customer service online and then leaving the location and going to another location. No one ever showed up at the pickup location. The second place I went said they couldn't help and I had to call. I spent another 40 min on hold to get the reservation changed to a 24/7 pickup because the business owner never showed. The truck was dirty and covered in bugs. There were several damaged spots not recorded I had to document. After wasting 2 hours, and getting off the phone, there was no dolly when I opened the cargo area. I spent another 40-50 minutes on hold just to say they wouldn't charge me for it. For turn in in georgetown the location was an abandoned lot with no key box. After documenting and completing turn in, I figured out I had to drive all the way down a dirt road to someone's house to turn in the vehicle. Furthermore, the truck was making a loud pft pft pft while running. It was the only truck available so I couldn't switch so the while drive I'm smelling exhaust gas in the cabin and hoping it's not gonna give me carbon monoxide poisoning. I cracked the windows and just kept going. Worst experience in my life. Never again will I use Uhaul or anything affiliated with them.Mark K.
Cab was not cleaned when we picked up the truck; other than that, everything was fantastic. The man that helped us was super helpful and we would definitely pick up from him again.Anka P.