The truck seemed like the brakes may need checked and it was a little beat up but being a big truck I would expect that. It did what we needed it to do though so no worries there. The customer service at Community Self Storage where we picked up and dropped off was stellar! Would definitely rent from this location again.Christina H.
Moving Truck Rental in Spring, TX at Community Self Storage LP
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Spring, TX 77388
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I also reserved furniture pads and a utility dolly. I assumed they were in the back of the truck. They weren't. Drove 10 Mike's RT to come back and get those items. that cost an extra $8.90. The truck was not in great shape. Passenger door would barely stay closed. The lady at the location was nice but not overly helpful.Steven W.
The truck was pretty beat up, the steering wheel was in bad condition, the ceiling lining was hanging down by the windshield, the oil light is staying on, and there were tears in the seats. Unfortunately this experience is what I have found when renting U-Haul trucks...no matter the location.Stuart D.
Very helpful. Very friendly. Very professional.Willie H.
Don't change a thing. I was having trouble with my phone and the automated truck pick up. The lady inside fixed it right up.Kimberly L.
Be friendly at all timesARBELIO R.
Exelent serviceARBELIO R.
Always stay with the same attitude with customers, excellent serviceARBELIO R.
This is second time at Spring cypress location. Both times our truck was not there when we went to get it. We had to go to another uhaul they located. Then they did not give us a break for the mess they madeStan D.
This location was extremely professional. Ms. Anita was courteous and the truck was clean.Carrie H.
Nothing spectacular. The clerk, when I returned the equipment, could have had a little more urgency about him. I recently had foot surgery and am in a boot (which he could plainly see), and he just literally drug his feet . It almost felt deliberate because when I got in my car to leave. He was moving much faster.Deana P.
No problems with the truck it was in excellent condition. But the customer service was terrible, and I almost told him. It's not like the place was packed I was the only one in there. I would not recommend this place to anyone.Judy D.
Great service!!Leo M.
Worst service possible. The truck was on empty when I got it and they charged me for a full tank of gas even though they gave me the tank on empty. I ended up paying 50'for the rental and 57 for gas that I didn't use. They didn't refund me any money which is ridiculous. Never renting from them ever againyanira R.
Dolly was faultyJoel E.
The truck has an order odor and looked like a dried sneeze on the inside of the windshield. Other than that, it was great and exactly what I needed to complete my moveSean P.
The online inspection didn't work and it was a pain- had to do it manually anyway.Annette M.
have the truck pulled out so I don't have to back up into a weird unfamiliar areaErin L.
Be aware there is a very strong smell of weed in the store.Mark W.
People were not helpful at all. They wouldn't check my truck in when I arrived. They me I had to use online checklist in. I left the facility not knowing I had to be on the actual site to do the checkin. I had to go back an hour later to do the check in onsite. of course when I arrived they told me they had already checked in the truck. AND TO TOP IT ALL OFF, THEY CHARGED ME $25 TO FOLD DIRTY BLANKETS. NEVER USING U-Haul AGAINEd G.
This facility is nice on the outside. Inside was closed due to covid. It was an easy return.Joel L.
The check in and check out was very confusing; in my option, not very user friendly. Could not find the check out steps and was charged for after hours drop off when I returned the truck 2-1/2 hours early. If I have to rent again, I will not do through the app, if I have to, I'll go somewhere else.Chris F.
I have spoken with Anita last Saturday before my drop off time at 5:30 I call like around noon time to explain that I won't be able to return there at 5:30 she asked me a lot time I told her maybe seven 730 she said it's fine drop the keys in I drove the truck around 6:20 PM and I end up getting charge $59 which was like $40 plus insurance and tax so my total bill was $230 for 24 hours rental which is insane way too expensive I never everWill rent from U-Haul again , I've been a loyal customer for the last five years if you see my recordshenry O.
Loved it!Priscilla I.