The online booking system is terrible. You should update your process to make it easier for people to rent a vehicle. I almost gave up and went to Home Depot instead. After clicking through at least 10 screens to book a van, I found out when I got there that the reservation wasn't processed. Thankfully, they resolved this issue fairly quickly.
BRIDGET J
The Box Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M4L1Y8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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excess charges (which will be refunded), no contact on site for scheduled pick-up, unbelievable poor customer service
Gabrielle JEven though I opted out of the insurance when I reserved the truck, the person there put it on my invoice either way. He said it was mandatory, but when I reserved online, that was not specified.
Barian RPlace is dirty and he forced me to buy insurance.
MARC DHave parking on lot while renting.
SHANE L