This location is very unsafe. We had an 8pm pick up and 10pm drop off time. Big mistake -- there were no street lights around. The Uhaul was parked around a bunch of broken glass on the road. The key box was hidden in a parking lot between two dumpsters, which was next to a sleeping bag. As a young woman, I felt incredibly unsafe. This location should be listed as more dangerous.Joseph N.
Creative Auto Works
(U-Haul Neighborhood Dealer)
Van Nuys, CA 91405
- Mon–Fri9 am–5 pm
Services at this Location:
One-Way and In-Town® Rentals in Van Nuys, CA 91405
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- 2.5 Average Customer Rating
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You overcharged me $50.SHAUN G.
Getting uhaul experience: took an hour to get the uhaul because the system crashed and had to call customer service which took 40 minutes to assist. There was no key box 2 and were wondering around the facility to locate. Did not receive 2 dollys that requested, but got refunded. Return experience: quick and easyNorman S.
The gentleman at this location was extremely niceRichard W.
They gave me a brand new truck that was in perfect working condition. It was there when I arrived and checking out with very simple. It was a great experience.Grace H.