This location is very unsafe. We had an 8pm pick up and 10pm drop off time. Big mistake -- there were no street lights around. The Uhaul was parked around a bunch of broken glass on the road. The key box was hidden in a parking lot between two dumpsters, which was next to a sleeping bag. As a young woman, I felt incredibly unsafe. This location should be listed as more dangerous.
Joseph N.
Creative Auto Works
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Van Nuys, CA 91405
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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You overcharged me $50.
SHAUN G.Getting uhaul experience: took an hour to get the uhaul because the system crashed and had to call customer service which took 40 minutes to assist. There was no key box 2 and were wondering around the facility to locate. Did not receive 2 dollys that requested, but got refunded. Return experience: quick and easy
Norman S.The gentleman at this location was extremely nice
Richard W.They gave me a brand new truck that was in perfect working condition. It was there when I arrived and checking out with very simple. It was a great experience.
Grace H.