The prep work that was completed during the on-line reservation was a complete waste of time. I went through the trouble of submitting my driver's license, only to have to do it again at check-in. The location for pick up was moved. and the drop off location was lost. I am not sure why I have to input so much information to only have to do it again. The lady did not even have the size truck that I ordered. I had to pick from what was on their lot. The experience was horrible and I will refrain for renting from UHaul in the future. It was a circus.
Moving Truck Rental in Vestavia Hills, AL at Acton Road Encore Shell
Moving to or from Vestavia Hills, AL 35243? Get FREE truck rental rate quotes at Acton Road Encore Shell.
Get FREE moving truck, pickup truck and cargo van rental quotes at Acton Road Encore Shell
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Vestavia Hills, AL.
Cargo vans and pickup truck rentals in Vestavia Hills, AL
U-Haul cargo van rentals and pickup trucks in Vestavia Hills, AL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Vestavia Hills, AL 35243. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
there was a hole in the bed of the truck and it rained and our stuff got wet
It took a long time to check out. They didn't have the size dolly I requested and they charged me $2 more for a larger one. However, they were polite and helpful.
The location I picked up at was great. It was clean, very convenient, friendly staff, and had great hours for pick up/drop off. However, U-haul as a company was a huge disappointment, and I will do my best not to rent again from them.
May or not be specific to the drop off location, however, it took some hours before I received electronic notice that I returned the vehicle.
Online check in took long
It was inside a convenient store and even though we had checked in online we still had to do a lot inside the store. The employee and most of the customers were not wearing masks and it was a vulnerable time due to the virus.
Couldn't check in vehicle, app experience is horrible
Don't steal their Uhaul then overcharge them.
Nothing! Carlos was nice when I returned the truck!
Great attitude and service. Processed in and out in seconds.
Just perfect. Easy in, easy out. Fast service.
The person working at this location did not help me at all. I was also charged more than I should have been charged and they didn't even check in the rental when I arrived.
This is a very small station with no marked areas to return the vehicle. After parking it near other vehicles and walking through the rain to the counter, I was told I couldn't park it there and to please move it to another (specified) location. Back out through the rain, move the truck and walk back in. Didn't make for a pleasant experience.
The representative on Acton Rd was wonderful-very thorough and answered all my questions.
Was sent to the wrong address by uhaul TWICE. I also requested blankets and a dollie and the pickup location had neither.
The young man who checked me in was very helpful.
I was pleased at the way, the person I dealt with took the time to inspect the truck in my presence. He was courteous and complimented me on how clean the vehicle was. No damages and I left it with more fuel than I started. The previous time I dropped off a vehicle at this location they just told me to park it in back and then bring them the key. This time was better.
No recommendations!! Staff was efficient and courteous at both pick up and drop off!!
The men running the gas station barely knew anything about the system and it took them 2 hours to even rent me the truck after I made a reservation. They also did not explain the return process at all, and just kinda shoved the keys at me and sent me on my way. I will not be using uhaul again.
In combination with the UHaul App this was super easy!
Even though communication was great, I feel like there should be more there to let customers know that it's more than just a gas station.
Very professional and fast, clean and great running truck. If I ever need another one, I'm coming back.
There was trash in the uhaul when I picked it out. I heard something moving while I was driving. Once I got home, I opened the back and saw water bottles and cups.