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Tania S
Corona Foods
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Victoria, BC V9B1W4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The on-site person was VERY helpful. But the process online was unclear. I didn't know the difference between virtual and onsite log-in so we waited and played around with the link on my phone as it said it was as 24/7 truck, and it wasn't until I did a chat with someone that I found it was NOT virtual and I had to go in. After that, it was a very simple and smooth process.
George BGreat customer service
Dan MThe staff were friendly and check out and check in was very fast.
Andrew RThe pick up was great thanks to the unaffiliated store worker. The u-haul rep on the phone was misinformed as to the pick up protocol (insisting I had to get the key from a lock box when there was no lock box). My general experience with U-Haul was awful. I tried to complete this move over the period of a month because I could not get any help with a reservation. No call backs. I had to call each location myself and ask if they had a vehicle available. They often said no while the scheduling department basically gave me false promises for a month that always fell through. I just needed some honesty rather than dicking me around to try and keep my business. The move cost me double because I couldn’t book a one way and eventually gave up. I’m extremely disappointed. I had to take a ferry which requires advance booking. This was impossible to coordinate when u-haul can’t guarantee location, availability or time of pick up until 24 hours before. So what was intended to be a one-way rental turned into 2 ferry bookings and double the gas. I wouldn’t recommend u-haul to anyone.
stephen c