I am really happy with the service at this location, I called to make sure they were opened and the guy that answered the phone was very friendly and helpful. I told him I was 7 min away and he met me at the gate as soon as I got there. He asked me if I had gotten all my stuff and I told him yes, while waiting for my ride he came back with my sunglasses that i had left in the truck.
Moving Truck Rental in Vista, CA at Emerald at 78 Self Storage
Moving to or from Vista, CA 92083? Get FREE truck rental rate quotes at Emerald at 78 Self Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at Emerald at 78 Self Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Vista, CA.
Cargo vans and pickup truck rentals in Vista, CA
U-Haul cargo van rentals and pickup trucks in Vista, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Vista, CA 92083. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
This office (Emerald at 78 Self Storage) showed absolutely no concern about health and safety (given the pandemic) and did not in any way follow U-Haul's published protocols on cleanliness. First, the customer service employee was not wearing a mask and expected me to go up to the counter within just a few feet of him. I told him that I was very uncomfortable that he was not wearing a mask - to which he asked "Do you want me to wear a mask?" I said yes of course, and then he walked into the the back and came out wearing one. I should not have had to ask. Second, when I asked if the truck I was about to use had been cleaned/sanitized after the last person used it (which the website states is done), he said they only clean the trucks IF THEY LOOK DIRTY or if there is trash in it. Otherwise, they don't. I asked how long it had been since someone had been in it - and he said "we pretty much rent them out daily." So I asked if he could provide me with something to sanitize the inside (steering wheel, etc.), and he went in the back and handed me 2 Clorox wipes. When I asked for more, he went and got me a third and said that's all he could give me. I was appalled - and he seemed completely unconcerned.
Service was professional. Number of vehicles available was limited. Vehicle was clean and in good condition.
Keep up the good work. We had a pleasant experience and would return as a need arises. Thank you!
There was a lock attached to the back of the U-Haul that we were initially not given a key to but then were given a key that did not work with the lock. We didn't leave the truck with stuff in it so it was not crucial to be able to lock but for some guests being able to lock the U-haul may be important for the security of their items.
My pick-up location was changed from Carlsbad to Vista which impacted my mileage allowance. I only drove the truck from Pick up location to our where we loaded the truck, to our final destination and then to drop off. I was charged extra miles, which I didn't appreciate, and I believe it was the distance difference between Carlsbad and Vista. U-Haul should have revised the mileage allowance to the correct distance when the pick up location changed. Also, in the future, U-Haul should allow for a small amount of extra mileage rather than making sure they charge for each mile (even though that mileage was incorrectly calculated).
drop off point were change twice.
Interior of truck and misc crumbs and stuff in it but what what really disgusting was someone toenail. Especially with covid these trucks need be cleaned and I want going to touch that toenail unsanitary
I was double charged for equipment and have asked for a refund.
Reserved 10ft truck online, received confirmation the morning of saying my truck would be ready at 9am. Upon arrival I was told that they did not have a truck for me as it was not returned the day before. I was moving my 87 yr. old Mother out of her house and that was the only day we could do it. I even hired workers to assist who were waiting for me with the truck to get started. Half an hour later we were still waiting for what I don't know. A lady pulled up with a different size truck and I asked the clerk if I could have that one at the same price, which he did. Lot's of nerves and stress but by almost 10am we were finally out of there. We returned the truck before 1pm we returned the truck only had it a couple of hours. I just find this whole experience very frustrating.
The site was closed and we had problems getting the on line checking to work we stayed a hr on the phone with the 800 line and web site chat, it was very fustrating
Not charge gas and $1.09 per mile.
We had a 3:00 reservation, however, when we arrived there was no one in the office and no one answered the phone number they had posted on the door. We had to call U-Haul and they had to track down the employee who was working at this location. We stood outside for 30 minutes before he showed up. When he did show up he didn't acknowledge that he was late or apologize for making us wait. Not stellar service.
The staff were very nice and gave great customer service.
The entire experience was exemplary up until I had to return the truck. The attendant at the store asked me to go to uhaul.com and do the self check-in. That would have been fine except I should have been directed to uhaul.com/share. I had to stand in line twice only to be told that the attendant would check in the truck for me because he couldn't figure out where to go on the web either. Other than that, you guys rock.
Max and Zack were very helpful and friendly. The online check out worked well although with many steps. Pretty cool though.
I was told to go in the back and get the truck , here's the key. Had no idea how to adjust the windows. Roll the windows. Didn't know it was manual. Couldn't get out of the parking lot because none told he how to get out. Absolutely did not go over the truck like car rentals do. Lousy service. Will never rent from uhaul again.
Great customer service
Equipment was clean and staff was helpful. Only problem was the windshield on the truck was cracked. Staff was aware and had me take the truck w/the cracked windshield anyway.
super helpful staff! Easy pickup/drop off and got me on my way in timely fashion. No hassel, no price gouging. Very forthright with pricing. Additional street parking for my vehicle a plus. 9/10 would do buisness at this location again!
U-Haul reservation Center gave us a drop-off some 10 miles from unloading area 92011 while a local alternative a short 1 mile away should have offered. Another Cluster Fuck-up by U-Haul. Never again
The guy that was working never even walked me out to the truck. He didn't do a walk around either. He never told me how to check the truck back in, where to put the keys, and what website to go to check the truck in. I ended up going there twice after I dropped it off because it wasn't checked in and I didn't want to be charged. It was very frustrating!
designated drop off was occupied by other non uhaul vehicles. luckily there was an open spot across the facility. Staff was very helpful and assisted with the cargo door being stuck.
I am really frustrated with Uhaul. I had to return the truck after hours. I went online to finish my reservation when returning. I could not see my reservation there. So I called Uhal customer service and let them know the situation. The person told me that it is OK and he has put a note on my reservation about my problem and my return of the vehicle. The day after, I am charged after hours charge for more than 20$. I hate this. Now I have to spend so much time calling and trying to get my money back. Uhaul is the worst.
Vehicle was dropped off after hours. Despite the printed contract that displayed this as the return location, the app had a uhaul in Temecula. I sent information last evening to address the confusion but was still charged an additional fee for dropping off at the "wrong location". It's a nominal fee but that's super annoying as it was no fault of my own!