Moving Truck Rental in Washington, DC at Great Value Financial Services

Moving to or from Washington DC 20011? Get FREE truck rental rate quotes at Great Value Financial Services. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Washington, DC will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at Great Value Financial Services

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Washington, DC.

Cargo vans and pickup truck rentals in Washington, DC

U-Haul cargo van rentals and pickup trucks in Washington, DC are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Washington DC 20011. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Washington, DC, reserve a van for your moving needs from Great Value Financial Services!

$19.95 Pickup truck and cargo van rentals

Features

  • Interior rub rails in cargo vans
  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer Reviews

Maxwelle S. on

Rating:

The staff did not know where the truck was parked and otherwise did not appear to know what they were doing. My phone conversations with staff were equally bizarre. I asked about the process for mobile check-in after hours vs. showing ID/ picking up the truck at the store, and the person on the phone had zero knowledge of what I was talking about. I chose to take off work for half the day so I could pick it up during business hours and increase my chances that I actually receive the truck I reserved. The problems are not just limited to this specific location, though. The person who was going to be the main driver has an international driver's license (which is valid for driving in the US), but I wanted to input his driver's license information ahead of time online so that it went as smoothly as possible (this was before I realized that the location itself was incompetent and I would need to pick up the truck in person anyway). The online form requires that you input a US state or Canadian province (neither of which applied to his driver's license). I called U-Haul's customer service center and was transferred to at least 4 different people, each of whom told me that they had no idea how to answer my question (i.e., whether he could use his international driver's license), and spent at least 40 minutes in pure hold time.

james o. on

Rating:

I didn't like the service of the person at this location. First se said over the phone the mini van was available. When i get there she says is being repaired, so I took the pick-up. Then I had a hard time finding the pick-up around the block. And finally when I left the pick up (around the block) she told me I had to park it in front of their office. .

Janet N. on

Rating:

Overall customer service. Instructions were not clear.

Hannah G. on

Rating:

Unbelievably awful customer service from on site rep

gaston p. on

Rating:

They charge was not right. I decline the insurance and I did not use all this mileges. I never use this company again. it is a total scam.

Beth C. on

Rating:

The man there was very kind. Even though he didn't know about our arrival and didn't have room for the truck ( something fell through on the U Haul communication there) he saw how tired we were and took the truck anyway.

Josh C. on

Rating:

Overcharged for gas. Gas indicator said it was at the level I needed it to be but I was charged for not filling it up enough. Uhaul was dirty too

Alex Z. on

Rating:

The customer service was poor. The employee who was there was not at all interested in helping customers. She seemed annoyed when I walked in, and was unwilling to review the truck with me prior to rental. Prior to my rental, she insisted that I sign the form confirming the condition of the truck, and confirming the fuel level in the truck, prior to allowing me to view the truck and to use the keys to start the engine to check the fuel level.

Sarita W. on

Rating:

I had a terrible experience with the staff person who was either completely inept or deceitful or a combination of the two. I had ordered my U-Haul via the mobile app and marked that I would not take the damage protection for $11. When I arrived to pick up the vehicle, the staff member charged me for the damage protection and told me she didn’t know how to remove it. I wasted half an hour in the office (which nearly caused me to miss my window for being able to move my items) trying to phone the U-Haul phone number on my receipt. After finally getting through, they told me the receipt would need to be fixed at the office where I was picking up the vehicle, and they transferred the call to the same staff person checking me in, who either didn’t know how to make the change or was just refusing to help. The staff person was additionally deceitful in that during the check in process after I saw I was being charged the extra money, and she told me there was nothing she could do to help, I asked if I should just cancel my reservation because the mobile app had a link that would still allow me to cancel. She told me no it wasn’t possible, and so I didn’t click on the link immediately. A moment later when I decided I should try anyway, it would no longer allow me to do so because As soon as she knew I could cancel via the app, she officially checked me in. So she purposefully was trying to prevent me from getting being able to remove the damage protection that I never ordered in the first place. Now I will need to go call my credit card and dispute the charge and who knows how long this will take. I would never recommend this vendor to anyone. I reiterate this was a terrible experience and a true waste of time. Do not rent a vehicle from 930 Kennedy st NW Washington DC.

Michael C. on

Rating:

Refused drop off by staff at this location, forced to spend 2 hours resolving issue & then was charged a $52.88 cleaning charge which I am despising w/ American Express. This location shod NOT be associated with a reliable company such as U Haul. If you have any questions 336-543-3055

Lanakila M. on

Rating:

Location has you walk for blocks to pick up a U-haul and then you have to search for parking when you return it, which adds mileage. Also fuel amount on both check in and check out was incorrect and I had to note it and take a picture so that I wouldn't get charged.

paul m. on

Rating:

This is an urban neighborhood with no parking lot. Trucks are on the street with limited parking. Attendant was rude. Very poor customer experience overall. I was never given a receipt, was told it would emailed.

Joseph M. on

Rating:

Very confusing place and hard to find. Received no guidance on truck rules. Had to search for parked truck 4 blocks away from store.

Jeremy H. on

Rating:

This was a terrible experience, I was charged double what I should have. They charged a cleaning fee even though I returned it in better condition and refused to take off the optional insurance fee. The receptionist was rude and unhelpful throughout.

Christopher B. on

Rating:

This location does not have a parking lot and is in a bit of a high crime area. I did not realize that I had to find street parking until I picked up the van, at which point I could not change my plans. You should let customers know ahead of time that a selected drop off location does not have its own lot or parking spaces.

MICHAEL S. on

Rating:

Lady seemed surprised to see me when I walked in and was not helpful at all. The gas meter on the contract said the tank was 1/4 full but it was maybe 1/8 full. I somehow got signed up for CDW when I would have declined that if asked. Generally the customer service was nonexistent. It's close to my home so I may use it again, but next time I'll just do the mobile pickup if possible.

Norman S. on

Rating:

Requested a closed cab truck, got an open pickup instead as the only thing available. Damage report from the last customer reports damage to the "cap" which I interpret as the cap on the pickup's bed, but there was no cap. So I had to transport my stuff in an open pickup in the rain. The customer should get what was requested.

beverley b. on

Rating:

Parking can be a little complicated .it would be great to have a street designated parking for return trucks. It was a Great experience in the ease & prompt transaction and with Staff.

Michael W. on

Rating:

Convenient, pleasant service

Noni M. on

Rating:

Please contact me immediately by phone if possible. I would like to speak to a Uhaul representative regarding my billing and it's professionalism, and I have been calling customer service for 20 minutes and no one has answered the phone. If Uhaul does not contact me regarding this issue, I will be forced to report this to the Better Business Bureau.

Ryan H. on

Rating:

Eliminate this location. Extremely unprofessional service. Additionay, all trucks are parallel street parked which is not very practical for these vehicles.

FRANCOIS M M. on

Rating:

Nothing

Russell D. on

Rating:

I was charged $11 for “CDW.” I was never told about this fee when I made the reservation - even though I asked twice (two different phone calls) what the charges would be. I was not given the opportunity to opt out of this fee or an explanation of the fee.

Amanda L. on

Rating:

Was not able to access the truck using the mobile which slowed down our entire moving process. The woman who worked at the place was very slow and even though our rental was for 10am we didn't get in the truck until closer to 11am, but we were given no extra time. We essentially wasted an hour just trying to check in.

Philip B. on

Rating:

Truck was clean and functioned well. But watch out for scams. In my case, Lisbeth, the service person, inspected the truck and claimed it needed to be swept clean. I had used it for 3 hours and loaded it only with furniture that was clean. She said the extra charge would be $25. I asked her if she would sweep it and she offered to sweep it for $10. We settled on a payment of $7, for what was likely to be 2 minutes of effort.

View more reviews