The idea of mobile check in is great but it took almost 30 minutes waiting in the parking lot before I could get the keys. I tried your chat function, twice, to see what was taking so long but never received any response .
Craig W.
Moving Truck Rental in Waterloo, ON at Ultramar
(U-Haul Neighborhood Dealer)
136 Weber St S
Waterloo,
ON
N2J2A8
Contact Us
136 Weber St SWaterloo, ON N2J2A8
Services at this Location:
Location Hours
- Mon-Sun: 7 am - 7 pm
One-Way and In-Town Local Rentals in Waterloo, ON N2J2A8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Moving Supplies
We sell hundreds of products to make moving easier!
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 3.0
It's a gas station. No other UHaul units in sight. Didn't think we were at the right location.
Paul M.- Rating:
- 4.0
I should have been more specific as to where I would be in Kitchener, so the recommended drop off could have been closer.
Paul P.- Rating:
- 2.0
This locations is a gas station. The staff were more focussed on helping gas station customers then helping U-Haul customers. I'm not too sure why I had to pick up the truck at a gas station when there is a U-Haul outlet less then 5 minutes away. Also when I ordered the van over the phone (the online ordering was down) I asked for an appliance dolly. When I picked up the van there was no dolly. I ended up going to the U-Haul outlet to pick one up. Total waste of time!
Jason H.- Rating:
- 2.0
Signs to advise customers where to park the truck.
mark C.- Rating:
- 2.0
Better parking spots for big trucks please!
Supriya V.- Rating:
- 2.0
The pick up was very complicated and the staff member seemed very confused. It took 35 minutes for me to finally receive the keys. I was not told anything about the truck (location of certain things, how to operate the ramp, information about gas, drop off expectations etc).
Ana M.- Rating:
- 3.0
Experienced staff
Clarence D.- Rating:
- 1.0
Get rid of this location!! Not equipped to be a uhaul rep! I wasted an hour dealing with a van that was covered in ice/snow WHICH I HAD TO SCRAPE OFF. CARGO AREA WAS COVERED IN DIRT. This resulted in my possessions getting dirty! Luckily I did bring a drop sheet but it only covered a small area. After this experience l will never rent from U-haul again.
Tom S.