They stayed late to be there for us to drop off the trailer & even assisted with backing it into the spot they wanted it to be parked. They also unhooked it. Friendly customer service at its finest. Would recomend 100%.Michelle C.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Waukesha, WI 53186
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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An excellent transaction with very helpful people in a nice location of Waukesha Wisconsin.ERIC V.
We appreciated the brand new, spanking clean truck (only 113 miles on it!) and blankets; plus the nice, friendly and accommodating staff! We are pleased with the economic cost of $19.95 as well. It still cost us $51 total with fees, the extra $5.00 blanket cost, etc., but for the two hours we needed a vehicle to transport seasonal furniture and a large cantilever umbrella out of a storage unit, this twice yearly task is made easy for the convenience, cost, cleanliness and customer service, email confirmations/follow-ups. We love renting from a dedicated U-Haul facility where time and attention are given directly to safety, maintenance and service. The only thing we can think of as a small improvement would be that at this location (Auto House) we did need to park our personal vehicle on the side street because the parking lot is small and not exactly conducive to easily and safely maneuvering the rental vehicles. To leave more room for the in-and-out traffic and people who are not used to driving trucks, the kindly woman who checked us in stated that it would be better for us to park off the U-Haul property, so we did. Pros and cons: it was reassuring not to have to worry about someone backing into our vehicle while we were out with the small rental truck, yet we did need to leave our vehicle parked on what is still a busy side street with other truck traffic and no security cameras. Perhaps this rental location could designate special parking areas strictly reserved for people's personal vehicles, and another strictly for the short-term/long-term parking of the rental trucks. Overall though, not a big deal and we felt confident in the whole experience.David B.
Easy check in and check out.Bartolome O.
Everything went smooth and owners of location are very professional and friendly.Ryan M.