The location was fine but charges were added for insurance which was not needed or approved and we were told that the site attendant was not authorized to remove the charge. The van also had a bad order when we first got in it. The ultimate charge was significantly higher than indicated on the estimate and an extra unknown charge was added the next day?? These are all presumably uhaul not location issues.
IRENE M
Marathon Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Williamstown, NJ 08094
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Customer Reviews
- 3.5 Average Customer Rating
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Everything was so good. I will always come to this location
KRYSTAL BThe system seems to be down often when picking up a UhAul from this location. This time was by far the worst experience. Not only were the furniture blankets I requested to rent not on The truck, the truck was filthy. Dirty socks and trash left on the back from the last persons use. The walk down ramp was also not there to use to help with heavy furniture. I was also charged for gas when the truck was returned with more than what I left with.
Shakera Dnull
JOANN RThe system seems to be down often when picking up a UhAul from this location. This time was by far the worst experience. Not only were the furniture blankets I requested to rent not on The truck, the truck was filthy. Dirty socks and trash left on the back from the last persons use. The walk down ramp was also not there to use to help with heavy furniture. I was also charged for gas when the truck was returned with more than what I left with.
Shakera D