I just want my receipt? Never received it through email after drop off.EMILY R.
Moving Truck Rental in Windsor Locks, CT at Bobby G's Old Fashioned Service
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Windsor Locks, CT 06096
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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location is very shabby. truck was dirty,1 tire was flat .and a lock had to be cut off to use overhead door.JAMESPHILIP L.
Very congested. Almost no room for u-haul rentals.JAMES KEITH H.
Bob was great! They have some real nice folks working over there. I was surprised with how easy the entire process was. Overall a wonderful experience made even better by a great guy. I suspect we'll be calling on Bob in the future!Chris K.
We always go to Bobby G. He takes great care of us. Sincerely, BSA Troop 263 Windsor LocksEDWARD L.
Faulty latch on truck liftgateJuliette C.
Did not go even leave the store area. Had to hook up equipment myself.Donald A.
They helped me out with any questions and were very flexible with me. I would definitely recommend that place and rent there in the future.POINON S.
Very convenient for location. This is a local gas station with UHAUL rentals so not a u-haul specific brick and mortar location.. Very good staff in dealing with rental and return. Best gas prices in town !Dean L.
There was a dispute about an additional charge. I was told I would be contacted about it. I wasn't contacted and my credit card was charged without authorization.Douglas D.
I was charged for returning the truck with less than 1/4 tank of gas. I spent the entire trip from my new housing location to the drop off watching nothing but the gas needle. I returned it with just slightly more than 1/4 tank but was charged the 30 refill fee, and 22 dollars in fuel. Which i am trying to dispute and is unacceptable.Jordan A.
Staff was extremely nice and helpful everywhere; I would recommend them as people! However, I would not recommend U-haul. Over 2.5 hours, across two separate locations to finally get a truck (with movers waiting) that was 11 feet longer than the one needed (although they matched price). Extremely frustrating app and long check in process, along with a 30 minute phone call (there was no key, no on-site contacts) 28 of which were on hold.Kiel W.
Truck ordered was not available- instead of bigger truck given smaller on which resulted in extra trips required. When returned the kid was too busy hanging with friends he never entered the truck into the computer. Had to call the next dayKristina V.
Even though the total experience was okay I was having a problem with not being able to pay cash for the remaining balance of the vehicle having said that I had to call customer service three or four times to get them to give me a promissory note just so I can close the case I haven't paid it yet but I'm going to pay it through e alert they should set up a system where you can pay cash or another credit card to finalize the transaction that was very annoying I had to sit on the phone for over an hour to get a representative to Hash this offCeresse M.
Noah is an asset to your team.jennifer W.
Clean truck, quick check in with staffJohn P.
I used the uhaul for 3 miles. I put an estimate in for 10 miles and was told I would be reimbursed for the unused mileage. I just received an email and credit card charge for 24 miles. I called within minutes of receiving this notification, and was told the uhaul manager wasn't in. I want my money back as fast as it was taken.brandon B.
I called customer service 3 times after receiving voice mail from sherry (orange location rep) that I could save money by dropping off truck in Hartford. When I called sherry back, she wasn't there and no one was able to answer my question. They kept transferring my call to 4 different operators!arnol L.
Everything was fine for us. No complaints at this time.Ruth T.
Car was a little dirty, not to much to the point that it bothered me, but if was a little bit more cleaner it would have been a 10/10 experienceJoseph G.
the distance between the pick-up and drop off locations was calculated at 160 miles. However, my house is 14 miles in the wrong direction, meaning my final mileage was more than 160 miles. Seems unfair that I got charged for extra mileage when I went nowhere but from the pick-up to my house to the new house to the drop off.Peter U.
I got the tank of gas almost empty and was told to fill it back to the same line im not familure with trucks or how much gas they take and i did alot of trips so i put way to much money in the tank just about filled it up i asked for a refund on the gas or to take some money off the milage and was told NO and that was the end of that so i feel that is terrible on the part of uhaul so i wont use you again or refer uhaul to anyone i know but i will tell them why for sure. it was expensive enough and not to refund me anything was a rotten way to do business.Cheryl L.
When someone rents a 15-foot vehicle I believe they expect the vehicle that's actually 15 ft not 12 ft with this little attic thing over the cabRich L.
My experience with renting was superb! I found using Uhaul's mobile App made the experience super easy!Danielle B.