When we arrived for pickup, the truck door was unlocked and the keys was sitting on the seats, which meant that if anyone would have noticed that besides us the truck could have been stolen. This was the first time using the mobile app and wasn't sure how to go about it when returning the truck we were used to dropping the key off in the Dropbox. When we had an issue trying to get the truck unlocked with the passcode we had to call another office so they sent someone over to help us to get it and that gentleman told us after we were done using the truck all we had to do was bring it back and drop the keys off in the Dropbox not knowing that we had to use the mobile app. After dropping it off we received a receipt stating because we did not drop off using mobile app we got charged a $20 fee which I feel that is unfair because the gentleman advised us when we were done using the truck to just drop the key off he did not mention the fact of using the mobile app. I feel as though that fee should be waived especially with this pandemic going on. Also I believe it isn't fair to be charged a $20 fee if we don't use a mobile app because what happens if a person does not have a phone. for example some elderly do not have a mobile app or do not know how to use it. I feel that there should be some changes in the contract using the Uhaul. I understand that you have to cover your business but I also feel that some things should be rethought considering some things
Moving Truck Rental in York, PA at Storage Sense
Moving to or from York, PA 17404? Get FREE truck rental rate quotes at Storage Sense.
Get FREE moving truck, pickup truck and cargo van rental quotes at Storage Sense
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from York, PA.
Cargo vans and pickup truck rentals in York, PA
U-Haul cargo van rentals and pickup trucks in York, PA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in York, PA 17404. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Always the best quality,and excellent customer service.
Truck was horrible. My back is killing me. No shocks.
The attendant, I believe the manager was just awesome. I thought I was imagining things. This lady was just outstanding !!! God bless her.
This location is clean and has great people....however you can NEVER GET a call to them, have tried over 32 times and can never get to them. Your corp. 800 number is horrible, waited over 18 minutes to get connected...terrible for a large company such as Uhaul. Very disappointed!!
Very friendly service, check-in was quick and no delay in obtaining rental truck.
give trucks tune ups
I tried a few times to schedule this online without success, or ability to make contact with an actual human. After cancelling my online order several times (again, didn't work very well), I scheduled easily with the office staff. I would have appreciated knowing in advance what the online checkin process would involve, as well as the fact that there wasn't parking for my own car when I arrived alone to pick it up.
The u-haul representative was very helpful and welcoming.
Smooth operation! Everything was on point...Thanks to the staff @ 1123 n. George st, York pa.
Great costumer service at this location. Very welcoming and ready to answer any questions.
Cab had some food remnants on the passenger side but overall it was a great experience.
Amazing customer service!
The ladies working at this location where very professional and friendly.
Very professional and friendly service both on the phone and in psrsob
Great company..quick easy service..
I arranged for an early pick-up, and someone from the location called the day before to confirm all the details with me. Everything was all set when I arrived the next morning. Overall the experience went very smoothly, which was exactly what I was looking for while moving.
The manger was awesome.
The lock was difficult to remove to get the key out of the back. Upon return, the mobile app took two attempts before it went through and had to call to verify that the process was complete but overall I loved the mobile app for picking up and returning the uhaul.
Obviously I picked the busiest weekend in the area, and the York George st. Location was my 3rd option. Ultimately, glad it was! Service was exceptional and with her short window of return and rent the blonde hair lady was fantastic. (Sorry, cant remember name) she deserves a raise!! Thank you
The staff are great and I will definitely do business here again!
I have used this specific location twice now and each time it was a very good experience. They had what I needed and I was able to use it for the time I needed. The experience with them made my overall moving experience much smoother. Thanks!
Very nice location and very professional staff.
Turn in was so smooth and easy noce way to end a big move Staff very friendly!