Staff were friendly and helpful. Staff needs more education around pricing so that they can answer questions appropriately (insurance, options that you offer).
Melvina B
Storage Sense
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in York, PA 17404
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This location had no one to accept the returned vehicle so the U-Haul app had to be used. U-Haul should let their customers know when a location will require the use of the app since a cellphone with internet access is required. It should not be assumed that everyone has this ability. U-Haul should also acknowledge that the truck has been properly returned via email or text.
Joseph PNo one was at the dropoff location. My wife was able to get ahold of a Patrick and he said just to put everything in the drop off box. When asked about the early return time, twenty-four hours, his response was that would be addressed later.n I can't really answer the questions.
JOSEPH FThe instructions were straightforward and the process was easy. The staff member was helpful.
Dominique HStorage sense agent was very polite, helpful and efficient. She made the process super smooth
Miguel R