Customer Reviews for Granny Gs
(U-Haul Neighborhood Dealer)

45 reviews

222 Hwy 11 S   Picayune, MS 39466

(601) 749-3900

Location Hours

  • Mon-Fri: 8 am - 8 pm
  • Sat-Sun: 8 am - 6 pm

Services at this Location:

Contact Us

(601) 749-3900

222 Hwy 11 S
Picayune, MS 39466

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 8 pm
  • Sat-Sun: 8 am - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Earl K. 
Rating:
1.0

Truck was clean but I was over charged now I have to go through customer service for refund.

ALICIA M. 
Rating:
5.0

Everything was great there. Friendly service and very helpful.

CHARLES M. 
Rating:
4.0

It was very hard to find the place. The address was not correct.

Brett D. 
Rating:
4.0

Customer did not leave a comment.

Steve C. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
1.0

Customer did not leave a comment.

bruce T. 
Rating:
5.0

Customer did not leave a comment.

Adam C. 
Rating:
5.0

Customer did not leave a comment.

Charles L. 
Rating:
5.0

Great Customer Service

Mark E. 
Rating:
3.0

Customer did not leave a comment.

ISAIAH G. 
Rating:
5.0

Customer did not leave a comment.

bruce C. 
Rating:
3.0

Temple ran the location and she's not to blame. My reservation for pickup had been cancelled from a location 30 miles away and UHaul trafficking department did and awful job of communicating with Me and forwarding the updated details to the Picayune, Ms location (Temple). It was all on a Sunday morning and no one was answering the phones.

EDMOND W. 
Rating:
5.0

Customer did not leave a comment.

BRIAN R. 
Rating:
5.0

Customer did not leave a comment.

YVETTE P. 
Rating:
4.0

This pick up location was given to me by uhaul at the last minute because uhaul couldn't figure out how to get a truck to diamond head. Location did NOT have the pads or appliance dolly I requested when I made my reservation.

David S. 
Rating:
5.0

Customer did not leave a comment.

Eric J. 
Rating:
1.0

Have knowledgeable people who know how to enter dates correctly and can read fractions. I used the truck which was dirty when I picked it up for less than 24 hours . I took photos of the odometer and fuel gauge the afternoon I picked it up. I drove the truck 10.2 miles total, put in two gallons of fuel to more than cover my usage. When I returned the truck, clean and fueled the next day, I was told I was late and charged for two more gallons of fuel at$6 per gallon. I was extremely upset about this and voiced my frustration of being told the truck was $29 a day and charged $39 and to have to pay for fuel when I put I two gallons,which should have covered the 10.2 miles that I traveled. If not your truck got approximately 2.5 miles per gallon. I will not be using UHaul again and will certainly share my story with Facebook,friends, and others. Not my first bad experience with Uhaul 🤔🤬.

STEPHEN G. 
Rating:
3.0

Cost way to high I rented from uhaul for years last uhaul I rent was from greatna la and move here same distance and never paid even half the cost as I did here then owed more money to booth after paying almost 200 dollars then I had to pay 33.58 more and that not counting the gas replacement

KATHY M. 
Rating:
1.0

This return facility is a snowball stand in the middle of town. They did not have the access to help anyone removing the utility trailer from our vehicle, my husband had to pick it off the hitch himself. Not good when you have back problems. If he would not have been with me, I couldn't have gotten it off. There are several more able locations this could have been returned to. The attendant was a young girl and very pleasant, but with no way to give me a receipt saying my equipment was returned. I did get an email, but I don't see anywhere on it where the trailer has been returned .

Tammy A. 
Rating:
3.0

Customer did not leave a comment.

George A. 
Rating:
5.0

We'll worth the $ to rent from Uhaul and convenient location

Donald D. 
Rating:
4.0

Love the ball set up but extremely hard to release off a 4wd truck. Had to block up the jack to release from ball.

Steven W. 
Rating:
4.0

Customer did not leave a comment.

Robert H. 
Rating:
1.0

Nightmare U-Haul experience! U-Haul franchise working out of a snowball stand and had to stand at the window in ants ! A 16-year-old girl handled the rental and she was the only one there when I picked up and dropped off . She refused to give me a receipt or an email so I would have proof of mileage /gas at time returned and the mileage she stated was incorrect I took photos of odometer/fuel level when I picked up the truck and when I dropped it off no proof of anything and she told me that all of the $19.95 a day U-Haul truck rentals they always charge them $92 total for one day when it's returned no matter about mileage put on trucks or gas. She couldn't give me a breakdown at how she arrived at the charge of 92 dollars said she didn't know how to pull that on her cell phone - which was the only thing she used for the entire transaction.How can that be that U-Haulthey advertises $19.95 a day plus mileage. I only used 7 miles on the truck and brought truck back with same amount of gas. she didn't know answers to any questions. I think she just puts that amount in because she doesn't have a clue about anything and when I said I'm not leaving until I get a receipt of some kind , paper or email so I would have proof before I left or it would just be my word against hers and I couldn't even get a name or employee ID number number from her to report this she was very disrespectful! She started telling me to leave now or she's going to call the police! Wouldn't give me her first name said she can't because she's a minor only 16! Now why would U haul allow a 16-year-old unsupervised minor to handle contracts of any kind ???

kathy M. 
Rating:
4.0

Someone older than a teenager that doesn't really want to do U-Haul stuff.. her words not mine.. I was a little upset.. then she tried to over charge me

Maria B. 
Rating:
5.0

Customer did not leave a comment.

Dorothy K. 
Rating:
4.0

My original order for a 15' truck didn't happen. However, I was able to obtain a 10' that worked out.

Johnny C. 
Rating:
1.0

Late to open due 6:30 they open 8

Shadi K. 
Rating:
5.0

Small location, use a computer rather than a phone for checking people in

Ryan J. 
Rating:
5.0

Customer did not leave a comment.

DWANNA W. 
Rating:
5.0

Customer did not leave a comment.

Scott D. 
Rating:
5.0

Customer did not leave a comment.

Peyton M. 
Rating:
5.0

Customer did not leave a comment.

ROSHONDA T. 
Rating:
3.0

Customer did not leave a comment.

Victoria M. 
Rating:
3.0

Customer did not leave a comment.

Gabriel H. 
Rating:
5.0

Customer did not leave a comment.

Stacey S. 
Rating:
3.0

Trailer had missing rivet securing the hitch attachment to the body and a missing rivet inside securing a tie down ring. advised check-in agent.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
4.0

Customer did not leave a comment.

James E. 
Rating:
5.0

None

Debra L. 
Rating:
5.0

Customer did not leave a comment.

WENDY A. 
Rating:
3.0

Paid for a dolly and blankets. None provide and wouldn't refund Monet. Also truck only had 3/4 gas. Returned with full tank

Frankie W. 
Rating:
3.0

We had no contact with a person. Everything was online. See my comments for pickup.

Guy D. 
Rating:
5.0

apparently a new location to drop off but the people were friendly and helpful.

Jose L. 
No reviews have been submitted for this location.

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