Customer Reviews for Aarrow Radiator

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Aarrow Radiator

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rachel M.
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Customer did not leave a comment.

Kyle P.
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The people there treated us like we where stupid. I told the guy he spelled my name wrong and he just waved his hand at me and said it doesn't matter... then he persisted to talk to my husband and I like we were dumb young kids! We are 24 and 25... we asked questions and there response was like slow down.. we will get there... we asked where we get the truck at and he said calm down We need to grab the dolly first with a smart ass tone. The whole building was gross. The only clean part was the truck itself. Otherwise everything was falling apart and dirty. With the way they spoke to us and the dirty looks we got for asking simple questions about mileage and gas and such we won't be back. We are not stupid. My husband actually drives trucks and use to build end work on trucks as a diesel mechanic. Our service was terrible.

Mark B.
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Customer did not leave a comment.

SAMUEL W.
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Jose A.
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Lori S.
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very helpful

Lissa G.
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Melissa C.
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they double charged me for equipment and did not want me to use the online check in. instead of the charge just coming off my account for the total the double swiped my card holding the fee twice

Renee A.
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Customer did not leave a comment.

WARREN B.
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Everything went as scheduled,. I appreciate good service.

David C.
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I asked for 1/2 dozen furniture pads and hand truck, but when I left the truck was not in the truck, that was included in the rent payment, I want to know if they charged me?

David P.
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Parking was an issue. I had to choose a place. I hope it was correct.

Edward S.
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Quick and easy pick up. I couldn't get cell service in the parking lot here to do online pickup but the guy who helped me was quick and helpful.

RON L.
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reginald J.
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John S.
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Steven P.
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Jeff R.
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Lindsay C.
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Sarah S.
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JOE P.
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They did a good job

Thomas W.
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JERRY Y.
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Landis B.
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Cynthia E.
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Jennifer W.
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Dan V.
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The men and women at Arrow Radiator where friendly and helpful. I appreacate their service to the Hilliard community.

David K.
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The original location I wanted didn't didn't have my truck. I needed to drive an extra 12 miles out of my way

WARREN B.
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This small establishment is very close to my house. The gentlemen who helped me were very helpful and attentive. Things could not have gone better. Thank you SO much.

Desiree M.
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Friendly, helpful staff on the phone and in person. Quick rental process. Thank you. Desiree Messmer

BRENT E.
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Customer did not leave a comment.

Lorrie P.
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They did not have any moving pads. Truck only had 1/4 tank of gas. Can't go very far, has to get gas right away.

Michael T.
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Customer did not leave a comment.

Craig R.
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This location was not professional looking at all. Junk equipment setting all over. No clear location to drop off the truck. Not well marked. Looked generally run downed.

ned T.
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Good experience. Thanks

Nancy R.
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Very gracious service - friendly, helpful, and very customer-oriented. I called and made arrangements to drop off my rental after-hours but got there about 20 minutes after closing and he still helped us close out the rental. Above and beyond on every point - really appreciated the level of service!

Larry N.
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Very cordial, helpful, large enough area to fit the trailer to the truck.

Matt N.
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Aarrow was a great location to rent from. We reserved a 20' truck. Pulled in on day and time requested and they brought the truck right around to us. Thanks for the great service. Definitely rent through you again!!

Lindsay S.
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patrick R.
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Brittany S.
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No improvements needed.

Stephne R.
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Tom B.
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Eric P.
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gary W.
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Jonathan D.
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Jamie H.
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Benjamin B.
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The turn signals worked but one of the running/brake lights was out.

Gerry U.
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Customer did not leave a comment.

HECTOR L.
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David B.
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I wish I did not have to travel the extra miles to get to this location (not the one I had selected). With the additional mileage, I was charged for overage.

BOB M.
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Customer did not leave a comment.

Brian W.
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Amair M.
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If you can provide better well-maintained truck for long journeys that will be great.

Adam C.
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Nice people and service

Richard P.
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Very friendly an courteous fellows!

Barbara M.
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Overcharged has truck one Saturday for lass than 8 hrs was charged for sat sun plus the insurance that I declined on line. Price was r to be $91.00 replace gas and over 30 miles which it wasn't. How does that come to 241.00? Not happy happens everytine

YUNGSHENG Y.
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Customer did not leave a comment.

Martin B.
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Very friendly people

James C.
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Customer did not leave a comment.

Rhonda T.
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Making the reservation with the folks on the phone was awful! These folks were NOT the folks at this Hilliard location. I had to make four phone calls to get my reservation right. And it still wasn't right (I was charged $8 extra for some service I did not request, but I don't have the energy to call again to dispute it.)

Mike L.
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perfect in every way

charles J.
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The inside of the trailer had oil spilled all over the floor and a terrible smell. The company was also not prepared for me to come.

Mark S.
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Customer did not leave a comment.

sheena M.
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Randall K.
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Very nice people, quick and easy.

James G.
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Binay M.
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I felt that the gas level was tampered. When I picked the truck from the location it was showing nearly half. From the pick up location to my house is hardly 5 miles and when I reached home the fuel level had dropped and was nearing to empty. I only used 24 miles but had to fill 10 gallons of gas. The truck was overheating.

Stephanie K.
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Quick and easy drop off.

michael W.
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Customer did not leave a comment.

Barbara S.
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Scott M.
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Jenny M.
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The gentleman here saved our day. Your u-Haul location on Riverside Drive in Columbus Ohio rented our truck that was reserved right out from underneath us and left us abandoned. After making several phone calls and panic only to find everyone was out of their trucks, we found this location with one truck available. I am greatly displeased with U-Haul and will find other options in the future when I move. This particular location and this particular man was wonderful

Robert S.
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I paid for a queen mattress bag on line before the pickup and the location did not have one. Please refund the price of the mattress bag.

Barbara M.
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Customer did not leave a comment.

Ashley T.
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Kevin B.
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Brian W.
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Very nice and polite gentlemen helped me with this 6x12 trailer. With pick-up & drop off hitching and unhitching. Thanks!

Asif A.
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The people at this location are rude. They were talking to me as if I didn't know anything, super rude and racist.

Bill H.
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Customer did not leave a comment.

Donald S.
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Customer service team were very helpful

Herbert P.
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Simple and easy drop off. I would change nothing.

kevin S.
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Great staff! Very friendly!

CAROLYN J.
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Staff was professional and courteous. Great Experience!

Giacomo C.
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Customer did not leave a comment.

art K.
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Jamie H.
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JOSHUA P.
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I did see a small uhaul sign as I came up to the building, otherwise, there is no way to tell it's a u-haul rental facility. It's just a dirt/gravel lot full of cars. The guy was quick to come and offer assistance and got me in and out in minutes, which was awesome.

Mary R.
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I really appreciated the gentleman at Arrow allowing me a few extra minutes to get to the location before closing time.

Guy M.
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Nyle H.
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kay Y.
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David M.
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Great experience!

Matthew E.
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KRAIG M.
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AMBER H.
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jordyn C.
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BOB C.
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Convenient location for me. Good customer service. I'm a satisfied customer and will likely be a repeat customer down the road.

BETH G.
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Customer did not leave a comment.

Hilary L.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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