Customer Reviews for Abundant Space Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Abundant Space Self Storage

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Lisa M.
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Customer did not leave a comment.

JANE D. | Overall Experience |
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Customer did not leave a comment.

Robert P.
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The only complaint is how hard it was to do the online pick up and return.

EMILY H. | Overall Experience |
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Customer did not leave a comment.

James R. | Overall Experience |
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I appreciate the professional environment, thanks.

John C.
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Customer did not leave a comment.

Lawrence H.
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What was my final

Daniel F. | Overall Experience |
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Other than the prevailing smell of stale cigarettes in the conditioned space area, this was a super clean and convenient facility. I never felt like I was at risk or my items were at risk, despite some of the arrival and departure times I had at the facility. Overall, a very fine experience.

Christopher M. | Overall Experience |
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Staff was particularly friendly and helpful making my experience excellent. True customer service. Thank you and keep up the great work.

Dee C. | Overall Experience |
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It was a pleasure working with the staff of Abundant Space Self Storage. They were accommodating, kind, and knowledgeable. If I ever need to use a storage facility again, I will certainly come back to Abundant Space Self Storage.

Ed Q.
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After hours drop-off area was a little tight for a 26' truck but it worked.

KATHY D.
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Customer did not leave a comment.

BRUCE M.
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Customer did not leave a comment.

David P.
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Customer did not leave a comment.

Geoffrey A.
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They were so kind and made me feel welcome. I will absolutely use this location for all my needs.

Larry G.
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Customer did not leave a comment.

Tiffany B.
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Customer did not leave a comment.

Elizabeth P.
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Service was efficient, thorough, and considerate. Customer service representative was outstanding at attending to needs, communicating options, and taking time to answer questions.

ELIZABETH H.
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Customer did not leave a comment.

George M.
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Staff was very friendly and helpful!

Leonard F.
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Truck had not been swept out by previous customer. Employee at location would not accompany me to inspect unmarked damage to truck. The excuse was that she could not leave the office. On a previous rental from this same location in June another employee was cooperative to help inspect the vehicle and personally mark damage to truck that was not properly marked.

Stephen H.
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Online pickup not as easy as you'd think. Too many steps and pictures.

Monroe H.
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Customer did not leave a comment.

Danny Y.
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Customer did not leave a comment.

Rebecca R.
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Great help . I am very satisfied I will be back soon.

Paul F.
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Friendly, helpful, will do business again.

Shannon B.
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Customer did not leave a comment.

Pam A.
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The office mgr called me and explained everything clearly and made the process easy.

Dee C.
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Customer did not leave a comment.

Michael J.
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Customer did not leave a comment.

Teena R.
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Great customer service.

Andrei S.
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Make sure you have enough furniture pads available (I ordered them at least a week before pickup, enough time to order them and have them delivered to the location).

Angel R.
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This facility was amazing and provided phenomenal customer service

Timothy H.
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Customer did not leave a comment.

Thomas H.
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The employee was very helpful and friendly. Uhal's customer service center in Raleigh could offer better and more professional service. They seem to be running a three ring circus. Uhal as a company needs to upgrade their computer system. They advise to use the online system before pickup to save time, but when I tried your internet was down.

Laurie H.
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The online check in could not locate my phone, same with check out, had to have the office personnel complete.

Jonathan F.
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Customer did not leave a comment.

Tiffiny T.
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Customer did not leave a comment.

Michael B.
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Customer did not leave a comment.

Jamie T.
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Easy after hours drop off site

Ronald L.
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Excellent service. I don't know the nice lady's name but she was extremely helpful in making last minute changes and getting us on our way.

William L.
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They had what I needed. Did the online rental. They did call hour before pickup time to confirm reservations and what I needed to know

David R.
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Customer did not leave a comment.

Leonard F.
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The attendant was very cordial and cooperative. She reviewed our concern about existing damage to the vehicle by doing a walk-around with us and marking every location where damage was evident. Very thorough and conscientious.

Steve S.
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Customer did not leave a comment.

James P.
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A great place with excellent service. Very friendly.

Charles V.
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Na

Dan P.
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Customer did not leave a comment.

Maurita M.
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It did not have the dolly that was billed to me.

Alice M.
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Nothing

Billie P.
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Customer did not leave a comment.

Scott D.
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Super helpful and friendly folks. Especially Melanie!

Omar F.
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Customer did not leave a comment.

Nicholas R.
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Customer did not leave a comment.

Harry D.
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Rob L.
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Customer did not leave a comment.

Dillon H.
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I definitely clicked on the 17ft truck for 29.95 but ended up with a 20ft truck for 39.95. No warning of change or charge. Still was charged for the 20ft truck since they didnt have any 17ft available.

Bill L.
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Customer did not leave a comment.

WARREN B.
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Customer did not leave a comment.

BARBARA C.
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The staff was very friendly, transparent and professional yet personable.

Mckenzly E.
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Customer did not leave a comment.

Donna B.
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donna Y.
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Christopher S.
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Vincent C.
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The people at this location are very friendly, helpful and caring it was a pleasure doing business with them

Mark R.
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Customer did not leave a comment.

Steve G.
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The computer system didn't work. And there was warnings everywhere about extra charge for this and that. Truck clean, extra charge for them to check you in. Not a great experience.

Richard M Weber W.
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This was an amazing experience. I have rented many uhauls, this was the best and most professional experience I have had. I would rent from the site again.

Tim R.
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They were very friendly, and had everything we ordered ready, but we had to go get the truck in the very back. They had other trucks sitting out front. It would have been nice to have the truck ready.

Paul R.
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Customer did not leave a comment.

JINX A.
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Customer service rep on duty was very helpful, friendly, and welcoming. So nice to encounter that!!

Thomas G.
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Customer did not leave a comment.

Jamie M.
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Excellent Staff

Donald G.
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Customer did not leave a comment.

Ken T.
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This site was excellent, but, your survey result is misleading here. The site that I was supposed to pickup the truck at did not have it ready, so, we were redirected to this site. They picked up the ball well for you, but, you are missing the corrective comments I would have about the original site because you are not asking about it.

Tyler B.
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Customer did not leave a comment.

Jeremy H.
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Customer did not leave a comment.

Ken B.
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Customer did not leave a comment.

Donald H.
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Very friendly, helpful and accommodating. I will use them again.

Ellis A.
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Customer did not leave a comment.

Yavonda D.
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Customer did not leave a comment.

Dorine S.
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Customer did not leave a comment.

Bryan P.
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Customer did not leave a comment.

Ben H.
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Customer did not leave a comment.

Grace L.
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Customer did not leave a comment.

Sharon M.
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Customer did not leave a comment.

Charles R.
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Customer did not leave a comment.

SEAN W. | Reservation |
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No Issues - Thanks

Kathy A.
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Every thing was easy and simple and quick. Awesome service.

Darlene B.
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I had trouble with the online checking our truck back in. I believe it was the website and possibly the location did not have enough cell phone coverage.

John M.
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You redirected me mid stream in travel to dealership. We had a reservation for Chapel Hill. In the midst of our trip, you sent notice of unavailability at Chapel Hill. It added 2 hours to our trip. Then , when we didn't arrive on time, there was not a vehicle available. You gave the vehicle to another reservation. Ultimately it was resolved. I was very very disappointed in u-haul. I have used you extensively during my 3 children's college experience. Very poor logistics and service on Saturday. Will consider using a competitor going forward.

Kyle H.
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Customer did not leave a comment.

Joe P.
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Customer did not leave a comment.

Joshua W.
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Customer did not leave a comment.

Russell S.
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My Son dropped off the truck so I can't answer the questions about this location. There was a mixup on the drop off location and I was charged a wrong destination fee, but when I emailed Uhaul and explained everything (long story) they promptly refunded my money back to my account.

Kevin H.
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Customer did not leave a comment.

Bonny R. | Reservation |
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great service

Courtney S. | Reservation |
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Everyone at Abundant Space was very helpful and efficient in our transaction with them!

Edward L.
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I never received the dolly, but was charged for it. Upon return and pickup I told the agents who said it would be adjusted on the bill. Still am in the process of trying to get a refund. I also could have used that dolly during my move.

Anna P. | Reservation |
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Very Friendly staff and clean Facility.

John & Melissa A. | Reservation |
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The office worker was very friendly and helpful

Jose S.
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Customer did not leave a comment.

steven v. | Reservation |
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The check in process was fast and efficient. The processing agent was great precisely guided me to my unit

Jeff C.
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Was not the original assignee dropoff but she fixed it

marshall d. | Reservation |
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Very easy process to reserve. Very clean and well marked spaces.

Giles D.
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Customer did not leave a comment.

Michael C. | Reservation |
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The check-in process was great, staff was very friendly and answered any questions I had

Jeffery T.
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The staff is super nice, I would recommend this location to anyone. Thx

Donna S.
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Friendly people -easy process!

Terry O.
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There was a slight billing error which was corrected quickly. It's a pleasure doing business with U-Haul. I've always had good results.

Deborah A.
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Customer did not leave a comment.

Colon M.
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Customer did not leave a comment.

Gary K.
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Customer did not leave a comment.

Joseph L.
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Customer did not leave a comment.

Shaddorin B. | Reservation |
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Sweet lady! Great service.

Brian & Tiffany W. | Reservation |
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The lady was very helpful and knowledge. Her attitude was pleasing. I enjoy interacting with her.

Shaddorin B. | Reservation |
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I disintegrated rent the unit out this week, but last week off February.

Shanna H. | Reservation |
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The staff here was very friendly and helpful. I believe her name was Maggie, but she went above and beyond to help me get into the perfect unit for my stuff. We are very satisfied!

Tim and Doris M. | Reservation |
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Great facility. We have 2 units, easy access and clean.

Harold D. | Reservation |
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very clean unit

Vanessa R. | Reservation |
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Friendly, accommodating and hospitable. The entire process was very smooth and I love that I have access to my account online. The young lady that helped me complete my rental was wonderful.

KATHLEEN S. | Overall Experience |
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Staff was always friendly and helpful. If my long term storage needs kick in in the future I will happily return !

RUSSELL C. | Overall Experience |
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The staff was AWESOME!!!!

MICHAEL J. | Overall Experience |
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You're awesome! Thanks and I will be back when the need arises. Michael J

DAVID G. | Overall Experience |
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Always helpful and staff easy to work with. Promptlyy answered any concern or question.

KRIS K. | Overall Experience |
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Great experience and price

Ashley C. | Reservation |
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I have not moved in yet but I have used abundant space before and they are great.

ROBERT C. | First Impressions |
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Great, Professional Service

CAROL K. | First Impressions |
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Excellent service and friendly. Highly recommended

ARIEL W. | First Impressions |
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Lorena was very helpful getting me checked in and providing the information for locating my unit. The facility is clean and perfectly climate controlled as advertised.

FRED D. | First Impressions |
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Abundant Space was very clean and well-maintained. The setup process was easy, and the manager on-site was very friendly, professional and helpful.

DAVID G. | First Impressions |
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unit very clean and attendant very helpful courteous

No reviews have been submitted for this location.

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