Customer Reviews for Abundant Space Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Abundant Space Self Storage

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Susan R. on

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Melanie is AWESOME! She's so professional and friendly. She presented all of our uhaul rental options and explained all the details. The truck was perfect.

Dawn W. on

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I needed a last minute moving van and they had one! I picked it up quickly and easily. I’m sorry I didn’t get the name of the lady in the office but she was fantastic!

Doug S. on

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Nothing as she was fine

Dulce L. on

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Finally a place to rent in the area that has great customer service, friendly staff, well maintained and clean equipment. Thank you!

Lori B. on

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Wonderful customer service!

Deborah B. on

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Nothing! Melanie was a great ambassador for your company, she made my experience wonderful. You are lucky to have such a loyal and enthusiastic person working for you!

Robert C. on

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Great, Professional Service

carol k. on

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Excellent service and friendly. Highly recommended

Mildred P. on

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Andrew B. on

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Adebayo F. on

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Wilson W. on

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cathy e. on

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Very friendly and accommodating!

William N. on

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First off, everyone I spoke to in the days leading up to pickup of the Uhaul was very pleasant. However, the process of the 24/7 registration was not explained at all. I was not aware of needing to download the application to pick up the vehicle that way instead of through a person. At the time of registration, I was told that I would receive a phone call the day before to go over these steps. That did not occur. I only received a call about the location of pick up changing. Luckily, I arrived at the same time as the person opening up the storage facility. She was able to assist me with pick up and very helpful. Moving is already difficulty enough and this was not an added frustration that I should have had to take on.

denise j. on

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The customer service at Abundant Storage was excellent.

JACKSON W. on

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BENJAMIN B. on

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I used my debit card and my brother was going to used his credit card for the reminding balance. She rung the sale up and took my card. My brothers card did not go through do to a block he has on his card. The $300.00 rung up on my card I could not get back and the agent said there was nothing she could do. The $300.00 is still holding on my card and I call the 1800 number and they stated they could not even see where anything was process. It was not a good experience.

Connie D. on

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Jeremy H. on

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Leonard w. on

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Shenan H. on

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The customer service at this location was excellent.

CARL D. on

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Craig J. on

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Joel G. on

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Excellent service very friendly, I would definitively recommend them and use them again.

Ariel W. on

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Lorena was very helpful getting me checked in and providing the information for locating my unit. The facility is clean and perfectly climate controlled as advertised.

Gerard A. on

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Paul W. on

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Elijah E. on

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Paul B. on

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Great experience with no issues or complaints.

Jamie M. on

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Tammie H. on

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We will not be taking the unit because it is too small for all of our items.

Laurie H. on

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Great customer service. extremely helpful in scheduling and reserving facility.

charlie w. on

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although listed as U-Haul storage facility it did not offer the 30 day free storage space listed under my contract

COLLIN P. on

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Can’t think ?? of anything.

Brent K. on

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ERIC M. on

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Jerry B. on

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Excellent customer service

Bette H. on

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STEVE T. on

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Tiffany S. on

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Employees were polite and courteous. Explained the do`s and don`ts of using the unit. Pleasant experience overall so far.

JAMAL E. on

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SHIRLEY T. on

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Nothing, everything was great.

Larry M. on

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Excellent facilities and customer service at this location.

JOE B. on

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Very well organized and clean facility. Friendly and courteous service!

Carl R. on

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Lisa M. on

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I returned a 20 ft. truck with a car hauler attached. When I asked if someone could help me unload the car I was told that she was the only on there and she couldn't help. She then said I would be fine. I unloaded my car from car hauler and yes I was fine. I was by myself and had never unloaded a vehichle from a car hauler before. The possibility for injury was there and I was disappointed that my safety was dismissed so lightly. Bad, bad customer service. I have passed my experience on to my friends and co-workers!!!

David J. on

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KATHY D. on

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Kelis W. on

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larry M. on

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The staff was excellent and accommodated our every need. Their facility was clean and we would highly recommend using their storage.

larry M. on

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The staff was excellent. The facility is very nice. We would highly recommend using them.

larry M. on

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Very friendly, helpful, and accommodating. Highly recommend this facility.

Jeff L. on

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Document prior damages before renting so renters don’t get blamed for said prior damages. Otherwise no issues with this location.

Jamaal M. on

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This was one of the best customer service experiences I have ever had! The young lady was very welcoming, professional, and made my Uhaul reservation very smooth. Due to her job excellence, I will definitely be using Uhaul for future relocation needs! :-)

Paul U. on

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check the safety chains. One was so wound up that I couldn't attach it -- fortunately it loosened after traveling a bit so I could use it. Not safe.

Penny S. on

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I will never use IHaul again!! I think charging 3 days for a trip that was done in one was ridiculous! Money hungry!!

Harold F. on

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Debra A. on

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We have not moved our stuff in yet, not until Tuesday or Wednesday we are moving from Louisiana. Your site is a very neat clean and accessible.

Donnie D. on

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Antoine W. on

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PATRICK T. on

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I was sent a PDF copy of my receipt but nothing appears when opening it. Could you send a readable one back to me or another type other than a pdf

LINDA G. on

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Melanie is the nicest person. So easy to work with. Love doing business with them

Fred D. on

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Abundant Space was very clean and well-maintained. The setup process was easy, and the manager on-site was very friendly, professional and helpful.

ROSE S. on

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Very easy, convenient and efficient

EMILY S. on

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Kesha T. on

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Ricardo L. on

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Eric S. on

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Check in check out was great two of the most friendly people!!! This location highly recommended !!

David R. on

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One the best U haul experiences for my family and I!! The customer service is outstanding and professional.

SHAQUIRA H. on

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Nothing. She was perfect and very helpful. Thank you.

TIFFANY A. on

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Todd M. on

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MICHEAL J. on

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Everything was outstanding and the agent was extremely personable and professional.

Ken M. on

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Sharon J. on

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Check in was smooth. Advised I needed a larger space, but I did not. It made me feel like I was being uncharged $40. Clean and is climate controlled. Gate code I was activated immediately.

Carrie Z. on

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Storage facility and customer service are both excellent.

Marla B. on

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Customer service was outstanding. Very friendly and helpful at the front desk. The unit we rented was clean.

Susan P. on

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Did not get a space. Found out no lighting or electric is available in the size space I needed.

Heather L. on

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The experience of getting unit was very easy and pleasant. Reserved online, they had ready when we got there and the couple running are very pleasant and helpful. Would def. recommend.

David R. on

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unit very clean and attendant very helpful courteous

Robert M. on

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Did not use this facility as size needed was not available but called another facility for us and found what we needed.

Richard W. on

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Clean facility, great service!

Tina V. on

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The woman that checked us in was extremely friendly and nice and very pleasing to work with after a very long and tiring couple of days.They had reservation ready, unlike my truck.

Constance A. on

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Wonderful service! They made it so simple and easy and were very welcoming! The entire facility was beautiful and clean.