Customer Reviews for Alameda Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Alameda Automotive

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GORDON R. on

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Dealt with Alameda Automotive before. Always excellent service. Will use again.

Kathleen M. on

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Benjamin C. on

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WILLIAM F. on

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lendy W. on

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Very friendly staff

Ladd J. on

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john S. on

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JOHN C. on

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The process to rent anything from UHAUL takes TOO DAMN LONG!!! work on fixing streamlining the process to be simple and quick!

BilliJo I. on

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Amazing customer service. Friendly, knowledgeable and more than willing to go the extra mile for the customer. I will choose Alemada Automotive for all of my uhaul needs.

garth B. on

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The fellow in the office was very cheerful and helpful, and provided great service.

Aaron P. on

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Great service, thanks!

Candi A. on

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Received a personal phone call the day before to explain the process of picking up the truck when their businesses was closed. He left me a number to text with concerns.

Jay B. on

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Matthew R. on

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GARY C. on

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aaron E. on

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Rick was accommodating and helpful.

Everett A. on

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Luann R. on

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MaryAnn C. on

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Overall a good experience - but back door was hard to pull down- had to make several attempts to get latched- even with 2 guys & lots of muscle.

Debra M. on

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Rick was so nice and pleasant to work with. He was ver accommodating

Pat N. on

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Mary L. on

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Seth H. on

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Location and owner/manager were great. The problems I did have were directly with contacts at U-haul. It made it so it wouldn't let me rent the truck because I was late to try to pick up the truck. After a 13 minute hold time, I got a hold of customer service, the specialist was great. Got on to do my e-check in and I was refused by whoever reviewed my pic and license. After that I contacted the manager (or owner, not sure which) of the location and he came in on his day off and rented it to me directly. He was wonderful and I can't praise him enough. He's the reason I was able to get the truck. Next time I won't bother with the 24/7 e-check in service and just work directly with the location.

Joe C. on

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dave D. on

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ability to return units on weekends

Patrick N. on

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It took a long time to rent a dolly because the agent said he has never rented a dolly by itself, he had to make several phone call to complete the contract..

David B. on

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The staff was very helpful and friendly.

Rosemary T. on

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Can't think of a thing!! The truck was new and clean....a bit bumpy but what do we expect from a truck this size. Alameda is a great business!!

Jeffery M. on

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John A. on

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The location was closed, locked up and did not have a key drop box.

Thomas C. on

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The guy never inspected the trailer i rented and turns out i had no break or turn signal lights, the pads were covered in shop oil not in a bag. You really expect me to wrap my $3000 personal property in that? Far most worst uhaul iv ever went to