Customer Reviews for All Star Auto Center LLC
(U-Haul Neighborhood Dealer)

119 reviews

690 Lake Havasu Ave N Ste 100   Lake Havasu City, AZ 86403
(Northeast corner of Industrial & Lake Havasu Ave)

(928) 846-8649

Hours

  • Mon-Wed: 8:15 am - 3 pm
  • Thur-Fri: 8:15 am - 5 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed

Special Operating Hours

  • 4/16/2021: 8:15 am - 1:00 pm
  • 4/17/2021: 10:30 am - 2:00 pm

Services at this Location:

Contact Us

(928) 846-8649

690 Lake Havasu Ave N Ste 100
Lake Havasu City, AZ 86403
(Northeast corner of Industrial & Lake Havasu Ave)

Services at this Location:

Hours

  • Mon-Wed: 8:15 am - 3 pm
  • Thur-Fri: 8:15 am - 5 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed

Special Operating Hours

  • 4/16/2021: 8:15 am - 1:00 pm
  • 4/17/2021: 10:30 am - 2:00 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Was early and got trailer. Had no problems . He hooked it up for me. Checked lights and j was on my way.

Tamara S. 
Rating:
5.0

The staff member that helped me out was very professional and friendly. I appreciated his helpful attitude.

Bruce E. 
Rating:
5.0

Customer did not leave a comment.

BRIAN B. 
Rating:
5.0

The dude there is totally cool. Had to wait a few minutes, but he still communicated that to me (vital in my book) even though I could clearly see he had other customers. Top notch service. This is how things should be run

Steve K. 
Rating:
5.0

It was a great experience. Thank you for asking. Ms. C Boughton

CORINNE B. 
Rating:
5.0

Everything was awesome

wren R. 
Rating:
5.0

Customer did not leave a comment.

ALICE B. 
Rating:
5.0

Customer did not leave a comment.

Jason K. 
Rating:
5.0

Your website is messed up! It canceled my reservation without my knowledge! So when we arrived with our crew there was no truck for us. We had to scramble to find one which we did but it put us 4 hours behind.

David F. 
Rating:
5.0

Was perfect. John is a really nice and friendly guy. Super professional.

Charles C. 
Rating:
4.0

Customer did not leave a comment.

Bruce M. 
Rating:
5.0

Customer did not leave a comment.

Michele A. 
Rating:
5.0

Customer did not leave a comment.

lyle W. 
Rating:
5.0

Customer did not leave a comment.

Dennis M. 
Rating:
5.0

The customer service couldn't be better! I enjoyed my visit and will return.

Danny D. 
Rating:
5.0

Customer did not leave a comment.

George B. 
Rating:
5.0

No fault of John's at All Star Auto Center, but U-Haul charged me for an extra day for the Auto Transport even though both Van and trailer were returned at the same time. Still waiting for the refund I was promised after talking with Thomas: reference # 3052746 on 02/11@ 3:35pm Mountain Standard Time

Douglas T. 
Rating:
5.0

I had a good experience at All Star. The agent was pleasant and friendly.

STEVEN R. 
Rating:
5.0

great service

micheal S. 
Rating:
5.0

Best service ever received - will always try to use this U Haul location

larry L. 
Rating:
5.0

great customer service

MICHAEL V. 
Rating:
5.0

Very nice. Excellent customer service.

Timothy M. 
Rating:
2.0

Customer did not leave a comment.

Dan S. 
Rating:
5.0

The person who assisted me at pickup was very friendly and helpful.

Anthony P. 
Rating:
5.0

Customer did not leave a comment.

Eric H. 
Rating:
5.0

Customer did not leave a comment.

Terry C. 
Rating:
5.0

Great customer service. In and out quickly. Very friendly and helped me with the rental

Stephanie Y. 
Rating:
5.0

John provides outstanding service with every rental. He goes above and beyond to help and accomodate every customer.

Robert L. 
Rating:
5.0

Great service!

Thomas H. 
Rating:
5.0

Absolutely nothing!!!! Best experience I've ever had with the company. I believe his name was John! Absolutely helpful and friendly. Thanks again!

Kimberley R. 
Rating:
5.0

The reservation was made simply and pleasantly. John the owner Welcomed us as soon as we drove onto the lot and showed us the trailer we had reserved. We then completed the paperwork promptly and got on our way. A very pleasant and professional experience was enjoyed, and needless to say we will use them every time we have a rental requirement, and recommend John to our best friends.

Don S. 
Rating:
5.0

my reservation was originally for: Road Trip Auto & Fuel 681 Lake Havasu Ave N Lake Havasu City, AZ 86403 However, no one was there, in fact the place was closed. I had to call to move my reservation. Please remove "Road Trip Auto & Fuel" from your service.

Michael R. 
Rating:
5.0

Good customer relations

MARK W. 
Rating:
5.0

Customer did not leave a comment.

larry B. 
Rating:
4.0

Equipment was good. Service was excellent.

Robert K. 
Rating:
5.0

John is friendly and personable.

CERA W. 
Rating:
5.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

Customer did not leave a comment.

Karen P. 
Rating:
5.0

Customer did not leave a comment.

PHILIP N. 
Rating:
5.0

Customer did not leave a comment.

SHAWN S. 
Rating:
5.0

This location was the smoothest U-Haul transaction I have ever had. Everything was set up and ready to go. My point of contact name John helped me load the trailer and made everything super convenient.

Shaun M. 
Rating:
5.0

Thank you!

ALAN W. 
Rating:
5.0

Customer did not leave a comment.

Lucinda L. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

The customer service was very friendly and helpful!!!

Jeff C. 
Rating:
5.0

Customer did not leave a comment.

MICHELE B. 
Rating:
5.0

Customer did not leave a comment.

Logan C. 
Rating:
5.0

Customer did not leave a comment.

Tamara R. 
Rating:
5.0

Customer did not leave a comment.

jerry S. 
Rating:
5.0

Customer did not leave a comment.

robert S. 
Rating:
5.0

John was very helpful and respectful. Thank you for helping me man!

Lacey S. 
Rating:
5.0

John was professional and friendly. From start to finish it was quick and painless. This was the best Uhaul experience.

Cera W. 
Rating:
5.0

All great! Thank you!

BENJAMIN JUDAH N. 
Rating:
5.0

It's was nice but still 66 mile from my need location...

Donte S. 
Rating:
5.0

Customer did not leave a comment.

david A. 
Rating:
5.0

the guy was vey nice I would go back if I need something

Floyd T. 
Rating:
4.0

Customer did not leave a comment.

CHARLES M. 
Rating:
5.0

Customer did not leave a comment.

lugene M. 
Rating:
5.0

Customer did not leave a comment.

Royd J. 
Rating:
5.0

my trailer was ready to go what a nice guy i will always go back there

lee S. 
Rating:
5.0

the fella at All Star is the BEST - took great care of me I would highly recommend this location. When I got back he came out immediately to help me return the equipment, unlike other places that let you do all the work and come out once its all done. I wish I could remember his name, but he was the only one there. He was Excellent. You have a very GOOD EMPLOYEE at All Star Auto.

PAUL M. 
Rating:
5.0

Great service, very professional and friendly

Cory W. 
Rating:
5.0

Customer did not leave a comment.

elizabeth R. 
Rating:
5.0

Customer did not leave a comment.

Lynne M. 
Rating:
5.0

Location has easy access and the staff was extremely helpful and nice. Great experience

Ryan D. 
Rating:
3.0

Customer did not leave a comment.

Barbara A. 
Rating:
5.0

Best ever

Jack G. 
Rating:
5.0

Smoothest drop off ever. Glad to be done.

WILLIAM Y. 
Rating:
3.0

lights not working properly - had to go over 100 miles to pick up - told i would get 100 credit for having to go - not sure i received it - had to pay for extra miles - upset - could not drive at night

larry L. 
Rating:
5.0

Customer did not leave a comment.

Leigh W. 
Rating:
5.0

The owner of this dealership was so friendly and efficient. The drop off was a breeze!

Geraldine R. 
Rating:
5.0

The owner John helped us out with a bad tire after we drove off. We were able to get it fixed within 15 minutes. Would recommend this Uhaul to everyone. Thank you John

Joy L. 
Rating:
5.0

Super nice people

cory W. 
Rating:
5.0

Great Folks!

Mark B. 
Rating:
5.0

no comments, they were just excellent! All star autos the distributors who rented me this truck was great. They went above & beyond the call of duty to make sure my entire rental experience was up to par & made everything go very smoothly for me! I really appreciate their business they provided me!

KIMBERLY R. 
Rating:
5.0

Customer did not leave a comment.

Timothy M. 
Rating:
4.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Very welcoming experience

Charles S. 
Rating:
5.0

Just keep up the great customer service

Perfecto C. 
Rating:
5.0

Customer did not leave a comment.

DIANE R. 
Rating:
5.0

John was very helpful an professional.

Dennis L. 
Rating:
5.0

John was excellent. From the clean Uhaul to customer service to returning the Uhaul. I will definitely recommend and use his services again.

SANDY Z. 
Rating:
5.0

Every thing was Great!

Len H. 
Rating:
5.0

Customer did not leave a comment.

Glen L. 
Rating:
5.0

Always excellent service, friendly, and service like you expect. My first choice for any uHaul rental / truck / trailer / moving needs. Rented at least 3x in last couple of months and treated like I was the only customer every time. Look here first for all your moving needs!

Dan S. 
Rating:
5.0

John was awesome best experience at uhaul I have ever had.

Martta N. 
Rating:
5.0

No improvement needed. Overall an excellent Experience. The gentlemen who runs the place was amazing and had the best customer service I ever experienced. More place should be like all star auto.

Rhonda O. 
Rating:
5.0

Only inconvenience was that the windshield was terribly dirty, with dried/baked on filth. No windshield wiper fluid.

DEBORAH K. 
Rating:
4.0

Customer did not leave a comment.

Stuart W. 
Rating:
5.0

Honestly, it couldnt be simpler! It's AWESOME you can now pick up rental equipment at ANY time. Just using your phone!! Thank you Uhaul!!!

JERI F. 
Rating:
5.0

Excellent drop off experience.

Albert L. 
Rating:
5.0

It was Excellent because there was a guy there to meet me, get me checked out and get me on my way.

Lawrence A. 
Rating:
5.0

Best uhaul experience I've ever had. Amazing service from the nicest owner.

Dillon V. 
Rating:
5.0

Nothing. Picked up trailer on a last minute reservation on a Saturday and worried that no one would still be there. Owner was there and delivered as expected with a smile. Friendly and exactly the service that keeps people coming back.

Dan S. 
Rating:
5.0

Best experience ever with uHaul. Owner John was attentive, helpful and appreciative. Treated like I was his best customer and I only rented a trailer. Will be back and recommend highly. Dan S.

Dan S. 
Rating:
5.0

Friendly and fast service!

Tim T. 
Rating:
5.0

Great customer service than you John!

CRAIG S. 
Rating:
5.0

The owner was extremely friendly, knowledgeable and helpful.

GARY C. 
Rating:
5.0

Customer did not leave a comment.

walter N. 
Rating:
5.0

Customer did not leave a comment.

Raymond J. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top